Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job Title: Director of Digital Experience

Location: Hybrid – Acton, MA or San Diego, CA

Department: 8140 – Global Technology Ops & Security

FLSA Status:  Exempt

Job Summary: We are seeking a dynamic and innovative Director of Technology Enablement to lead our efforts in driving the adoption of new technologies and work solutions across our organization. This role is pivotal in developing engaging training content, including video and written materials, to ensure our workforce is well-equipped and upskilled. The ideal candidate will be creative, exciting, and knowledgeable about social media strategies to enhance our training programs' reach and effectiveness.

Key Responsibilities:

Lead and manage a team of two, with plans to expand, to drive technology enablement and adoption through upskilling initiatives.Develop and implement comprehensive training programs, including video, seminars, “office hours”, and written content, to facilitate the understanding, learning, and adoption of new technologies and work solutions.Create the “How We Work” framework.Collaborate with various departments to identify training needs and create tailored content that addresses these requirements.Utilize social media strategies to promote training programs and engage employees across multiple countries and languages.Monitor and evaluate the effectiveness of training programs by identifying KPI’s and making necessary adjustments to improve outcomes.Stay updated with the latest trends in technology and training methodologies to ensure our programs remain cutting-edge and effective.Foster a culture of continuous learning and innovation within the organization.Serve as the technology evangelist and champion, promoting the benefits of new technologies and work solutions.Engage and partner with leader to gain support and align technology adoption strategies with organizational goals.

Company Mission and Values: Our mission is to empower our employees with the knowledge and tools they need to excel in their roles and drive the company's success. We are committed to fostering a culture of innovation, collaboration, and continuous learning. Our core values include:

Innovation: We embrace new ideas and technologies to stay ahead in a rapidly changing world.Collaboration: We believe in the power of teamwork and encourage open communication and cooperation across all levels of the organization.Continuous Learning: We are dedicated to the ongoing development of our employees, providing opportunities for growth and advancement.Integrity: We uphold the highest standards of honesty and transparency in all our actions.Customer Focus: We prioritize the needs of our customers and strive to exceed their expectations in everything we do.

Qualifications:

A minimum of 5+ years of proven experience in leading technology adoption and training initiatives within a large organization.Comprehensive understanding of the MS O365 productivity platform and appsActive experience with MS Copilot and how it engages O365 and the enterpriseExperience in managing technology adoption and upskilling programs across multiple countries and languages.Familiarity with various learning management systems and training platforms.Experience working with and integrating enablement solutions through ServiceNow or similar service management platform.Strong background in developing video and written training content.Creative and innovative mindset with a passion for engaging and exciting training methods.In-depth knowledge of social media strategies and their application in training and development.Excellent communication and interpersonal skills, with the ability to work effectively across different cultures and languages.Strong leadership skills with experience managing and growing a team.Ability to travel as needed to support global training initiatives.Proven ability to engage and influence at the Leadership level.Bachelor's degree in a relevant field such as Marketing, Business Administration, Information Technology, Digital Media, or a related field. 

Application Process: Interested candidates should submit their resume and a cover letter detailing their relevant experience and vision for this role.

(Hybrid): This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office at least 1x/week; may work remotely other days).

Additional Information:

The US base salary range for this full-time position is $150,900.00 - $226,800.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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