Position Summary:

Are you passionate about creating a workplace where employees feel valued, supported, and empowered? Reporting directly to the Vice President of Human Resources, the Director of Employee Relations plays a key leadership role in fostering a positive and inclusive work environment. This position is responsible for driving employee relations initiatives, ensuring compliance with employment laws, and providing strategic guidance to address workplace concerns effectively.

As a trusted advisor to both management and staff, the ideal candidate will champion fair and equitable practices that promote employee engagement, strengthen retention, and align with our organizational goals. If you’re ready to lead with purpose and make a meaningful impact on our team and culture, we’d love to hear from you!

 

Job Responsibilities:

In addition to the responsibilities below, perform all other duties as assigned: 

Directly supervise and performance manage an Employee Relations Manager  Lead efforts to enhance employee relations initiatives, conflict resolution, and retention Collaborate with program leadership to implement employee relations strategies.  Serve as the primary point of contact for HeartShare Human Services Developmental Disability, Wellness and Education divisions Gather, analyze, and interpret data and metrics to develop recommendations and strategies to facilitate positive employee relations and engagement. Create management dashboards to review employee turnover rates, exit interview trends, lawsuits, and other data points related to employee relations Reduce risks by developing programs, policies, and procedures to promote fair and equitable employee relations, grievances practices, performance evaluation practices, and business decisions Partner with HR, legal and program executives on complex employee relations issues. Provide guidance and counsel to employees on employee relations issues and workplace practices Manage the employee grievance process by receiving, evaluating, and responding appropriately to employee concerns Monitor and advise on the performance management review process. Design and drive training sessions and interventions to address performance management needs  Identify and drive philosophies and programs to foster constructive employee relations and ensure the organizations' approach to its employees is fair, respectful and consistent Facilitate training for managers and staff on employee relations topics including performance management,  Remains sensitive and responsive to cultural differences of program participants and staff Participates in in-service training and on-site workshops as required for professional growth and development. Attends external training and workshops at direction of management

 

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