Director of Engineering
Crescent Hotels and Resorts
Direct all maintenance operations for the hotel including HVAC, refrigeration, plumbing, electrical, preventive maintenance, hotel rooms, meetings spaces, restaurant, kitchens and equipment
Supervise staff including hiring, termination, discipline, development and evaluations
Ensure all projects are completed including guest room and public area PM programs on time and according to specifications
Work closely with other departments to ensure coordination of activities
Manage special projects and resources as needed
Develop and maintain a maintenance program
Manage costs/expenses
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner
Know all emergency procedures (fire, severe weather, bomb threats, guest accident/illness, etc)
Plan, direct and supervise the daily activities of the Engineering Department
Maintain a high standard of job performance for all hourly department employees
Maintain high department productivity
Perform accurate and efficient repairs on hotel equipment and systems of a technically advanced nature
Maintain specific and measurable performance notes on all hourly department employees
Participate in effective performance appraisals for all hourly employees
Write and post a weekly work schedule for all hourly employees
Have the knowledge and skills to be able to efficiently and accurately repair HVAC, plumbing, refrigeration, machinery, boiler, etc with a minimum need to call outside contractors
SUPERVISORY RESPONSIBILITIES
Control of the Engineering Department Provide effective training and assistance to all hourly department employees Work with outside contractorsQUALIFICATIONS/SKILLS
Ability to use various office and accounting software Ability to develop management reports, accurately report information, and deliver projects on time Efficiently operate small hand tools such as drills, grinders, saws, etc. Safely climb ladders and stairs Efficiently and safely operate light machinery such as key cutter, drill press, radial arm saw, etc. Understand and efficiently operate advanced electrical, plumbing, refrigeration and boiler systems Efficiently handle test equipment, hand tools, keys, etc Lift and carry heavy objects such as boxes, televisions, ladders, etc. Learn new tasks Train other department members Read and understand blueprints, schematic drawings and technical parts breakdown Efficiently operate all building systems Must have a valid driver license Must be flexible enough to work any shifts including evenings, weekends and holidaysEDUCATION AND/OR EXPERIENCE
A minimum of 4 year degree from an accredited university in Engineering or related major or 4 years experience as a Director of Engineering or a combination of both experience and education
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