At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that. 

We have an exciting opportunity for you to join our Director of Enterprise Account Management – Corporate. Reporting to the Director US, Corporate Sales, this full-time and permanent position is based in United States (USA) and offers regional coverage, allowing you to make a significant impact to our Corporates Department and it’s growth

Purpose of Role

The Corporate EAM is responsible for building and maintaining strong relationships with high-value existing corporate accounts. EAMs will serve as the primary point of contact for customers, strategically focusing on maximizing expansion and cross-sell opportunities to achieve individual, team and overall Vistra goals. Vistra’s Corporate EAMs lead our ability to retain and deliver outstanding customer success.

Scope

Responsible for US Corporate Cross-Sell and Expansion to Current Clients

Key Responsibilities

• Foster and maintain meaningful business relationships with assigned Corporate accounts.

• Create, identify, and convert expansion ACV opportunities in assigned accounts to cross sell / upsell across all Corporate solutions and products.

• Meet ACV and NRR targets for the client portfolio.

• Develop and maintain fluency of the Corporate client’s Industry knowledge, common collateral and standards to ensure you meet and exceed customer expectations.

• Develop and execute a strategic plan for an overall book of business to ensure your financial targets are met and exceeded, creating individual strategic account plans for priority customers across the geography.

• Foster a deep understanding of customer needs and proactively apply product and business knowledge to sell insightful, innovative solutions.

• Utilize Marketing Development Rep to conduct research aiming to better understand the distinct customer profiles within your book of business

• Tailor messaging and communications to effectively articulate Vistra’s value proposition for each customer profile.

• Leverage Subject Matter Experts to utilize their technical expertise & knowledge to sell insightful, innovative solutions during the time of sale.

• Coordinate with your operations and service delivery teams to stay on top of issues where you need to get involved.

• Coordinate with Onboarding team to ensure customers receive best in class onboarding process and white glove service to meet their needs throughout the adoption phase. Ensure you remain the face to the customer through approvals.

• Provide advisory expertise to customer to help develop international expansion plans through industry knowledge and client experience

Attributes/Technical Skills

• Organized, prioritized and disciplined Sales approach for existing clients

• Intellectual curiosity and fearless cold-calling

• Building effective relationships with colleagues, clients and third parties including strategic partners involved in supporting client growth initiatives

• Proactively following-up on daily matters

• Anticipating potential queries and issues

• Sharing knowledge and experience with your direct colleagues

• Being a role model in terms of the Values

• Taking responsibility and leading by example

• Make sure all deadlines are met

• Team player

• Adhere to internal procedures at all times

Relevant Experience

• Minimum of 10 years of experience with a professional services firm

• Background in back-office business services sales with specific exposure to accounting, tax, payroll, HR and adjacent services for clients expanding their geographic footprint 

• Confident and persuasive communicator who asks great questions

• Excellent presentation skills

• Highly self-motivated

• Solid negotiation skills and proven attainment of large revenue targets

• Strong knowledge of the corporate industry models most relevant to your growth model

• Ability to successfully communicate and influence with all levels

• Ability to develop and grow commercial business activity

• Ability to solve problems and have a proactive attitude

Education and Professional Qualification

• A university degree plus credentials and experience in sales with a proven track record in the Corporate arena

Company Benefits

• Unlimited PTO

• Medical PPO Plan

• 401k Plan with Employer Match

• Paid Parental Leave (All Gender)

• Voluntary Benefits (Pet Insurance, Legal, more)

• Hybrid / Remote Flexibility depending on role