**Description** **General Summary** Responsible for overall Environmental Services functions for contracts at assigned healthcare facility. Responsible for daily monitoring and offer Director of Environmental Services support. Monitors monthly reports to ensure performance compliance. Responsible for the development and management of budgets and job costs at assigned location. Position directly supervises Assistant Director and Supervisors at jobsite. **Essential Duties and Responsibilities** + Conduct jobsite inspections; implement corrective actions if necessary + Monitor overall jobsite and contract performance + Review weekly labor hour reports to assess actual performance vs. budget and work with job location on improving efficiency and decreasing hours to budget or + Ensure that site respond to service increases and decreases by adjusting schedules and man hours accordingly. + Provide contract support and interpretation to Supervisor and Assistant + Ensure site is properly maintaining vehicles and equipment to extend life of + Review jobsite monthly reports; evaluate performance against budget and other quality of service metrics. + Review all employee injury reports/accident investigations and works with site supervisor and employees on maintaining a safe work environment with a target of 0 employee + Promote best practices at Environmental Services site in order to improve operational efficiency and customer + Perform walk through of facilities serviced to evaluate overall service level. Review site QC metrics to ensure proper QC is being performed and + Ensure site is fully utilizing EvPro software systems in the course of their daily + Provide oversight, supervision and hospital aseptic training in accordance with AHE standard procedures of the Environmental Services (Housekeeping) Department and with hospital objectives to Supervisor and + Ensure all behaviors comply with the company’s Employee Handbook & CBA, and all established policies and procedure manuals for environmental services + Plan, prioritize, assign, supervise, review and inspect the work of staff Responsible to assist providing environmental services to government standards + Review inspections and investigations provided by supervisor to enforce and oversee corrections to ensure compliance and government standards are met timely + Research, analyze and define issues with adhering to established company policies and procedures; recommend and oversee resolutions and procedures for meeting government standard and requirements + Implement site goals and objectives; establish schedules and methods for providing environmental services to meet inspection and standards; implement policies and + Report to Project Manager of EVS on a timely bases any difficult and sensitive customer inquiries and complaints + Available to handle after-hour assignments when required + Attend meetings as + Perform other duties as assigned **Knowledge, Experience, and Skill Requirements** + Must have at least ten (10) years of experience as an Executive Housekeeper in a full-service acute care hospital certified by the Joint Commission. Specific experience shall indicate that the executive housekeeper has directly managed and performed in a MTF of comparable size and services as WRNMMC or the equivalent civilian medical treatment + CHESP, REH or CEH Certification required: Certified Healthcare Environmental Services Professional (CHESP) or Certificate of completion for all contract requirement courses from the International Executive Housekeeper's Association as a Certified/Registered Executive Housekeeper (CEH or REH). All certifications shall be maintained active and current throughout the term of the contract. + Experience in government contracting and financial administration + Knowledge of U.S. government procurement regulations and labor law + Excellent management and employee relations skills + Excellent verbal and written communication skills + Ability to handle sensitive and confidential matters + Ability to work independently and recommend solutions to problems + Knowledge of Microsoft Word, Excel, Access, PowerPoint and Projects + Superior attention to detail + Ability to work in a fast-paced environment while attending to multiple tasks and demands + Knowledge of Joint Commission accreditation + Management and leadership skills required + Must be able to handle multiple projects at multiple locations **Physical, Environmental, and Sensory Requirements** + Position works in assigned healthcare + Physical demands include intermittent sitting, standing, and walking, and occasional bending, reaching, and lifting of 25 pounds + Moderate exposure to elements such as heat, cold, noise, dust, dirt, chemicals, etc. but not to the point of being disagreeable _This job description is subject to change by the employer as the needs of the employer and requirements of the job change._ **We maintain a drug-free workplace and perform pre-employment substance abuse testing.** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)