Hotel: 

Norfolk Sheraton

777 Waterside DriveNorfolk, VA 23510

Director of Food and Beverage

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

The Sheraton Norfolk Waterside Hotel, a premier waterfront property with 466 rooms and 46,000 square feet of meeting space, is seeking a motivated Food & Beverage Director to lead our team. This role requires a leader of leaders who can drive exceptional food and beverage operations while fostering a supportive team culture centered on Atrium’s core values: Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork (S.P.I.R.I.T). With a focus on delivering outstanding guest experiences, maximizing profitability, and staying ahead of industry trends, this position offers a significant opportunity for career growth in the hospitality industry, where your leadership, integrity, and problem-solving skills will be integral to creating memorable guest experiences and maintaining high standards of quality and safety.

Salary range: $80K-$100K

What you will be doing?

 Plan, direct, assign and delegate responsibility for all functions of the Food & Beverage department areas to meet daily operational needs.  Select, train and develop associates to ensure quality recruitment, retention, and career growth.  Develop and implement schedules for all associates in the Food & Beverage department areas on a weekly basis and manage labor levels to meet business needs.  Ensure daily stand-up meetings are held with associates in the various Food & Beverage department areas.  Increase revenues through the production and implementation of creative promotional programs, as well as upselling of options. Meet with functional group leaders within banquets to determine last minute changes and discuss various set-up arrangements.  Collaborate with Event Sales to ensure proper service to clients during banquets.  Supervise assigned associates in all areas of the Food & Beverage department. Supervisory responsibilities include hiring, disciplining, counseling, and evaluating associates in the various Food & Beverage department areas.  Adhere to monthly forecasts and administer operations in a fiscally responsible manner.  Work closely with the culinary team to execute the delivery of all Food & Beverage and Banquets promotions and menus. Create a destination of choice environment for both hotel and external guests.  Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits.  Ensure compliance with all Atrium policies and procedures with respect to the Food & Beverage department, as well as all local, state, and federal laws and regulations.  Perform any other job-related duties as assigned.

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Skills

Proven success with leading operations within Food & Beverage and Banquets. Prior F&B budget responsibility required.  Demonstrated experience as a decision-maker with an ability to identify problems and creatively and expeditiously find solutions.  Ability to develop results-oriented associates through effective training, evaluation, motivation, coaching and counseling; ability to assist others in developing needed skills for effective job performance. Ability to develop results-oriented associates through effective training, evaluation, motivation, coaching and counseling; ability to assist others in developing needed skills for effective job performance. 

 

What you will need to be considered for this role:

Bachelor's degree preferred.  7+ years of related Food & Beverage management experience required (to include both outlets and banquets supervisory experience). ServSafe and TIPS Certification required. Must be flexible with respect to working days, early mornings, evenings, weekends, and holidays. 

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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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