Sarena de Muro Mallorca Resort Destination by Hyatt is seeking a dynamic and strategic Director of FB. In this role you will be responsible with other FB Leaders to oversee food and beverage outlets within the hotel operated by Hyatt which may include restaurants, lounges, coffee bars, banquet facilities, to ensure that all outlets operate successfully, in accordance with the standard of the hotel and are individually profitable.

Key Responsibilities:

Responsible for short and long term planning and the management of the hotel food and beverage operations in the front and back of the houseImplement and maintain food beverage sales/marketing programsDirect and oversee development of employeesHire, train, empower, coach and counsel, performance and salary reviewsCoordinate outlet operations with other hotel departments to ensure efficient guest serviceResolve customer complaints as appropriate to maintain a high level of customer satisfaction and qualityImplement procedures to increase guest and employee satisfactionExercise quality control for both food and beverageMaintain Hyatt standards of service and ensure their implementationPerform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standardsCoach and counsel employees to reflect Hyatt service standards and proceduresExperience with Micros

Sarena de Muro Mallorca Resort Destination by Hyatt is seeking a dynamic and strategic Director of FB. In this role you will be responsible with other FB Leaders to oversee food and beverage outlets within the hotel operated by Hyatt which may include restaurants, lounges, coffee bars, banquet facilities, to ensure that all outlets operate successfully, in accordance with the standard of the hotel and are individually profitable.

Key Responsibilities:

Responsible for short and long term planning and the management of the hotel food and beverage operations in the front and back of the houseImplement and maintain food beverage sales/marketing programsDirect and oversee development of employeesHire, train, empower, coach and counsel, performance and salary reviewsCoordinate outlet operations with other hotel departments to ensure efficient guest serviceResolve customer complaints as appropriate to maintain a high level of customer satisfaction and qualityImplement procedures to increase guest and employee satisfactionExercise quality control for both food and beverageMaintain Hyatt standards of service and ensure their implementationPerform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standardsCoach and counsel employees to reflect Hyatt service standards and proceduresExperience with MicrosDemonstrated ability to effectively interact with people3 years or more of progressive hotel FB management experience (preferably with Hyatt)Service oriented style with professional presentations skillsProven leadership skillsMust possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom lineClear concise written and verbal communication skillsMust have excellent organizational, interpersonal and administrative skillsExperience in implementing new food beverage concepts

If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you Join us at Sarena de Muro Mallorca Resort Destination by Hyatt

Apply today and start your journey with us
_______________________________________________________________
Sarena de Muro Mallorca Resort Destination by Hyatt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Demonstrated ability to effectively interact with people3 years or more of progressive hotel FB management experience (preferably with Hyatt)Service oriented style with professional presentations skillsProven leadership skillsMust possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom lineClear concise written and verbal communication skillsMust have excellent organizational, interpersonal and administrative skillsExperience in implementing new food beverage concepts

If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you Join us at Sarena de Muro Mallorca Resort Destination by Hyatt

Apply today and start your journey with us
_______________________________________________________________
Sarena de Muro Mallorca Resort Destination by Hyatt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.