About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.

Four Seasons Hotel New York is seeking an experienced Director of Food & Beverage with a passion for excellence and great enthusiasm in providing exceptional service standards.

As the Director of Food & Beverage, you will:

Oversee all F&B departments, ensuring adherence to Four Seasons quality standards, policies, and procedures.Perform necessary controls to maintain these standards across all areas.Conduct annual performance reviews and keep management informed of departmental developments.Focus on team development through personalized monitoring, proposing training actions to improve individual performance.Conduct recruitment interviews using the "Evolve Interview Guide," ensuring candidates are well-informed of departmental goals and policies.Monitor payroll management and ensure the smooth operation of all F&B teams.Develop annual income and expenditure plans, concentrating efforts on maximizing profits and controlling costs.Collaborate with General Management and Chefs in menu and card design.Contribute to the annual marketing plan, leveraging cross-departmental efforts to increase revenue and enhance the hotel's image.Maintain open communication with all hotel departments regarding business fluctuations, special guests, and groups.Build strong relationships with guests, regulars, and group contacts to provide personalized service.Stay actively involved in operations and serve as a key point of contact.Provide personalized follow-up for each client during their stay, ensuring daily room attention and timely follow-up on requests.Act as an ambassador for Four Seasons philosophy, ensuring its understanding and adherence by all staff.

What we offer

Competitive salary and a comprehensive benefits packageMarket-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)Complimentary accommodation at other Four Seasons Hotels and ResortsComplimentary employee mealsPaid holidays, vacation, and sick daysCulinary, retail and wellness experiences at special rates

What you bring

Minimum of five years in senior F&B management roles, with strong team development and performance management skills.Experience overseeing multiple F&B departments, ensuring seamless operations and high-quality standards.Skilled in budgeting, cost control, and maximizing profitability while maintaining quality.Proven ability to collaborate with chefs on menu development to enhance guest experience.Experience contributing to F&B marketing plans and driving revenue.Strong communication and collaboration with hotel departments and external partners.

Schedule & Hours

This role is a full-time, on-site role and will need flexibility to work weekends, nights and holidays.

Compensation

175,000 - 190,000 Annual Salary

Applicants will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.

*Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.*

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf