Director of Guest Relations & Volunteer Services
SSM Health
**It's more than a career, it's a calling.**
WI-Monroe Clinic Hospital
**Worker Type:**
Regular
**Job Highlights:**
This position is located on-site at Monroe Clinic Hospital and is not remote work eligible.
**_Named 150 Top Places to Work in Healthcare 2024 - Becker's Healthcare_**
**_Names One of the Diversity Leaders 2024 – Modern Healthcare_**
**_Named One of America's Greatest Workplaces for Diversity 2024 - Newsweek_**
**_Named One of America's Greatest Workplaces for Women 2024 – Newsweek_**
**_Names One of America’s Greatest Workplaces for Job Starters 2024 – Newsweek_**
SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization’s 40,000 team members and more than 13,900+ providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve.
With care delivery sites in Illinois, Missouri, Oklahoma, and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 12 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.
To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact:
Angela Jones
Executive Talent Acquisition
Angela.Jones1@ssmhealth.com
\#LI-Onsite
**Job Summary:**
Directs the daily operations of a department. Develops specific departmental goals, standards and objectives which directly support the strategic plan and vision of the organization.
**Job Responsibilities and Requirements:**
PRIMARY RESPONSIBILITIES
+ Directs all activities related to staffing, including hiring, orienting, evaluation, disciplinary actions and continuing education initiatives.
+ Develops departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Directs special projects and business analyses.
+ Develops short and long term organizational planning and strategy as a member of the management team.
+ Performs ongoing assessment, review and update of departmental procedures, processes and workflow to produce high-quality, cost effective delivery of products and services.
+ Performs other duties as assigned.
EDUCATION
+ Bachelor's degree
EXPERIENCE
+ Seven years' experience, with five years' in leadership
**Department:**
8133000028 Service Excellence
**Work Shift:**
Day Shift (United States of America)
**Scheduled Weekly Hours:**
40
**Benefits:**
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
+ **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
+ **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
+ **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members.
Explore All Benefits (https://jobs.ssmhealth.com/us/en/benefits)
_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_
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