About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.About the Role
We are looking for a highly organized and detail-oriented Director of Housekeeping to lead the housekeeping operations at Four Seasons Resort and Residences. Reporting to the Director of Rooms, you will be responsible for maintaining the highest levels of cleanliness, service, and efficiency across all guest rooms, public areas, and laundry operations.
What You Will Do
Oversee and manage all housekeeping operations, ensuring exceptional cleanliness and guest satisfaction.Lead, train, and develop the housekeeping team, fostering a culture of excellence and teamwork.Ensure compliance with Four Seasons' brand standards, hygiene protocols, and local regulations.Manage the housekeeping budget, inventory, and cost controls to maintain efficiency and quality.Conduct regular inspections of guest rooms and public areas to uphold the highest standards.Implement and maintain sustainability initiatives, including energy and water conservation programs.Collaborate with other departments, including Front Office and Engineering, to ensure seamless operations.Handle guest requests, feedback, and concerns with professionalism and efficiency.What You Bring
A bachelor's degree in hospitality management, Business Administration, or a related field.A minimum of 5 years of experience in housekeeping operations, with at least 2 years in a leadership role, preferably in luxury hospitality.Strong leadership and organizational skills, with the ability to manage large teams.Exceptional attention to detail and commitment to maintaining high cleanliness standards.Experience in budgeting, cost control, and inventory management.Strong problem-solving abilities and the capacity to handle guest concerns professionally.Proficiency in housekeeping management systems and property management software.Fluency in English is required; Arabic is a plus.What We Offer
Competitive salary in a tax-free environment.30 days of vacation plus public holidays.Paid home leave tickets.Complimentary meals and uniform cleaning.Medical and life insurance.Employee Assistance Program and worldwide complimentary room nights.Opportunities for growth and development.Additional family benefits.Schedule & Hours
This is a full-time role.