At a world-renowned company like JPMorgan Chase, you can take the lead in shaping the future of technology, unleashing your full potential, and making your mark on the industry.
 

As a Director of Infrastructure Engineering at JPMorgan Chase within the the Infrastructure Platforms - Data Protection and Recovery, you manage one large area or multiple smaller ones with advanced technical knowledge to resolve complex issues. Exercise independent judgement within general guidelines and parameters to determine appropriate actions. 

 

Job responsibilities

 

Manages technical areas within infrastructure engineering, collaborates with others across different technical areas, and anticipates the needs of multiple disciplines within the function Manages and implements corporate and divisional operational plans and provides broad direction to teams, team leads, and supervisors Manages key senior stakeholders and ensures teams deliver in accordance with compliance standards, risk and security, service level agreements, and business requirements Drives multiple complex projects, processes, and initiatives Develops and executes the function’s objectives with accountability for outcomes Lead, mentor, and develop a high-performing team of Site Reliability Engineers and operations staff Foster a culture of continuous improvement, collaboration, and innovation within the team Lead incident response efforts, ensuring timely resolutions Conduct post-incident reviews to identify root causes and implement corrective actions Work closely with engineering, product, and business teams to align operational goals with business objectives Communicate effectively with stakeholders at all levels, providing updates on system performance and reliability

 

Required qualifications, capabilities, and skills

 

Formal training or certification on Infrastructure Engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise Experience managing cross-functional teams of infrastructure engineers Experience hiring, developing, and recognizing talent Experience managing cross-functional teams of infrastructure engineers and site reliability engineers Strong understanding of cloud platforms (AWS, Azure, Google Cloud) and infrastructure as code Expertise in monitoring and observability tools such as, Dynatrace, Prometheus, Grafana, Datadog Proficient knowledge of hardware aligned to infrastructure engineering  Knowledge in security best practices and compliance standards   Preferred qualifications, capabilities, and skills   Exposure to managing and developing budgets