Jacksonville, Florida, United States of America
1 day ago
Director of Innovation - Workplace Solutions

Why Choose Suddath to “Move” your Career to the Next Level?

At Suddath, you can be part of something special and inclusive!  Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matchingWeekly pay for hourly-paid employees.  Biweekly pay for salaried employees.Paid Time Off (PTO) and paid company holidaysA tuition reimbursement plan where employees are encouraged to continue their education and developmentFor more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. 

Key Responsibilities:

Strategic Development:

Oversee the strategic development of current applications to ensure they meet business needs and drive operational efficiency.Evaluate the need for new applications and determine the optimal time to develop or acquire them.Conduct build/buy analyses to make informed decisions on technology investments.Work with Executive Leadership team to develop the business unit technology strategyEvaluate ROI, investment priorities, and IT platform roadmaps.Prepare and maintain all project documentation such as initiation, delivery plans, and budgets.Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects.Ensure projects are planned and executed in line with the Suddath PMO approach.

System Integration:

Assess and implement integration of systems to eliminate redundancies and streamline processes.Work closely with various departments to ensure seamless integration and interoperability of systems.Ensure deliverables meet required quality standards and are aligned with reference architectural standards.Develop and maintain a communications plan and keep the business communities appraised of project plans and related implications, including the production of progress and other management reports.Ensure business benefits can be realized or that risks inhibiting realization are highlighted.Coordinate internal IT services and external service providers as necessary to meet project timescales.

Technology Innovation:

Explore and identify opportunities for technology innovation within the business.Determine how best to utilize Artificial Intelligence (AI) to enhance business operations and customer experience.Provide hands-on technical, project, business analysis, and PMO support as necessary to business initiatives and change projects.

Project Management:

Manage assigned resources as appropriate to the implementation of project-related activities.Manage a small team of Business Analysts/Project Managers as required.Develop and maintain project plans and reporting documentation to ensure timely communication and successful delivery of assigned projects.Ensure projects are planned and executed in line with the Suddath PMO approach.Identify and manage risks and issues.Ensure system and operational acceptance testing.Develop operational Day 2 support plans.

Qualifications:

Proven experience in a leadership role with a focus on innovation and technology strategy.Strong managerial skills with the ability to lead and inspire a diverse team.Aptitude and curiosity for technology innovation, with a keen interest in AI and its applications in business.Excellent communication and interpersonal skills, with the ability to collaborate effectively across the organization.Strategic thinker with a strong analytical mindset and problem-solving abilities.

Preferred Qualifications:

Experience in the office moving or logistics industry.Familiarity with current technology trends and best practices in system integration and application development.

Supervisory Responsibilities:

None

Other Duties & Responsibilities:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education & Experience:

Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training in relocation industry or technology development; or equivalent combination of education and experience.

Travel:

Occasional travel as needed

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to write routine reports.Ability to speak effectively before groups of customers or employees of the organization.Excellent written and verbal communication skills.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Operations:

To perform this job successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, accounting/billing, HRIS (Human Resources Information System), timekeeping and other applications used in the performance of job duties.

Planning/Organization:

Ability to prioritize and re-prioritize as situations and needs change throughout the workdayAbility to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

Certificates/Licenses/Registrations:

None required.

Working Conditions:

Cubicle working environmentNoise level in the work environment is usually moderate

Physical/Environmental Demands:

Activity:

Stand - Under 1/3 TimeWalk - Under 1/3 TimeSit – Over 2/3 TimeUse hands to finger, handle, or feel - Over 2/3 TimeReach with hands and arms – 1/3 to 2/3 TimeClimb or balance – NoneStoop, kneel, crouch or crawl – Under 1/3 TimeTalk or hear – over 1/3 to 2/3 timeTaste or smell – NoneOther - None

Physical Activity Level:

The employee must occasionally lift and/or move up to 10 pounds.While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.The employee is occasionally required to reach with hands and arms.

Manual Dexterity:

Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.

Special Vision Requirements:

Specific vision abilities required by this job include close vision and ability to adjust focus.

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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