Director of IT

Application Deadline: 28 February 2025

Department: Information Technology (IT)

Employment Type: Permanent - Full Time

Location: China - Beijing (Yansha Center)

Reporting To: Managing Director

Compensation: ¥25,000 - ¥30,000 / month

DescriptionSCOPE
This position is responsible for managing all local computer technology and services in the fotel
which can include, but is not limited to: networks, hardware, operating systems, anti-virus, internet
access and all related systems, ofice automation and email systems, departmental systems for
front ofice, back ofice, sales & catering, personnel, spa, and other network based sofiware
supporting these systems; network security and compliance; where not the responsibility of the
Engineering department, cabling, access control system, voice and guest technologies. The role
will be responsible for management of the IT and potentially AV staff in the hotel. Maintains
inventory of all hardware products and software licenses, and reviews maintenance agreements.
Supervises, supports and trains staft and team members at IT Dept. The Director ofIT role is only
for larger hotels in MEA and China Regions.

OVERALL OBJECTIVES  
The job of Director of I'T is executed satisfactorily when:\nAll IT Systems are running smoothly in the hotel and the IT function is acting in a proactive\nIT is driving effciencies in the use of applications enabling the other departments to
successfully complete their tasks.\nAll Corporate IT related policies and procedures have been implemented and a successful
self audit has been carried out.\nThe IT department runs to budget.\nThe hotel has an acceptable level ofPCI compliance.\nAll Kempinski standards related to guest facing technology are implemented to an
acceptable level.\nAt Kempinski, Talent Development is a management responsibility and consequently an integral
and important part ofour Managers’ daily activities.\nAt Kempinski, Talent Development is a management responsibility and consequently an integral
and important part ofour Managers’ daily activities.\nThe Director ofIT fulfils their role as a Talent Development Ambassador when:\nThey actively support and implement Talent Development initiatives as a part oftheir daily activities.\nThey identify Training talents in their department and throughout the hotels as per below
definition* and actively support their career development.\nThey support and initiate transfer, cross exposure and task force assignments for their
team.\nThey personally conduct TTTTs with their team on a regular basis and take personal
interest for their talents’ development plans.\nThey recruit and select potential talent according to the Company's current and fiture
hotel, regional and worldwide needs including conducting interviews for positions in
their department and their region.\n*A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can
be promoted to the next level. Mobility is what makes this person a Kempinski Talent.\n
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Key ResponsibilitiesMAIN RESPONSIBILITIES\nFirst point ofcontact for all computer related issues within the hotel.\nSolves technical or operational problems as reported by the users.\nEnsures that equipment is in proper working order and application performance is optimized.\nEnsure that all 24/7 systems (i.e. front ofice, point of sale, email and intemet) are monitored and that technical service is available any time.\nEnsure that backups are performed and checked on a regular basis.\nEnsure that hotel network, systems and data is secured from unwanted intrusion and in line with stated Kempinski standards and rules and regulations given by law.\nEnsure that IT contingency systems for all key business areas are in proper working orderand that staff are trained in the switching to, and use of, these contingency systems.\nFollow Kempinski policies as they relate to the security and operation of the computer systems.\nEnsure that the IT organizational requirements for legal, data protection and PCl compliance are in place.\nUpdate all computer systems with the latest security patches to minimize internal and external access security risks.\nTrain and maintain back-up staff for each server-based application.\nEnsure first level support backup is in place for all systems and network.\nIn cooperation with all other department heads, design and implement new computer based procedures that will improve profitability, operations and work efficiencies.\nCoordinate the installation ofall new applications or upgrades of existing applications.\nCoordinate and reviews all new software development specific to the hotel, in accordance to Kempinski policies and standards.\nImplement all corporate IT related policies and procedures and carry out an annual self audit.\nProvide advice to better expedite access and to improve the use ofinformation in the Hotel.\nTake direction from the Corporate IT department as it relates to the technical operation of computertechnologyhardware and sofware.\nCommunicate status, risks and opportunities as it relates to IT to Corporate & Regional IT General Manager and Hotel Management.\nResponsible for communication with computer vendors and Kempinski Corporate IT Department.\nResponsible for timely preparation and submission of all IT budgets.\nResponsible for the management and control ofall IT budgets according to an agreed plan and budget.\nEnsure a business continuity plan is established and tested together with the department heads for all part of the business supported by IT.\nMaximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations.\nSchedule employees in line with varying business levels in order to maximize productivity and minimize payroll costs.\nSelect and recruit suitable employees for the department using prescribed set of policies and procedures.\nIdentify employees with potential for promotion and/or transfer and make appropriate development plans for them together Director ofPeople Services.\nWork within all pre-set budgetary limits.\nAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.\n