Job Overview:
Exciting Opportunity: Operations Leader
As a key player in our organization, you will be at the helm of Operations, driving strategic initiatives and ensuring seamless execution of company policies and business objectives. Your role will involve:
· Formulating & Developing Policies: Spearheading the creation, development, and implementation of innovative policies and business goals.
· Leadership & Strategy: Directing, planning, and overseeing all Manufacturing and Warehouse Operation functions to achieve maximum efficiency while maintaining a culture of safety.
· Team Empowerment: Developing training, procedures, and systems that enhance performance and foster a culture of excellence.
· Performance Excellence: Supervising and mentoring supervisors, ensuring they deliver top-notch service and achieve organizational goals.
· Customer-Focused: Guaranteeing that services are delivered professionally and customers receive the highest level of satisfaction.
Become an integral part of a dynamic team committed to safety, excellence, growth, and service. If you’re a results-driven leader ready to make a significant impact, we want to hear from you!
As the Director of Operations, you’ll play a pivotal role in shaping our operational landscape, enhancing efficiency, and ensuring customer satisfaction at every touchpoint. If you're an innovative, results-driven leader ready to make a lasting impact, we want you on our team!
Job Responsibilities:
Core Responsibilities
· Directs, schedules, and coordinates Operations functions.
· Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel, designed to further strategic objectives of the company.
· Evaluates operational effectiveness through analyses of Department activity, on-site inspections, and other measurable criteria. Provide timely reports to the management.
· Spearheads the development, communication and implementation of effective growth strategies to achieve and surpass sales, profitability, and business goals and objectives.
· Manages capital asset maintenance. Manages and oversees budget and operating expenses.
· Oversees facility functions including maintenance, building improvements, and adherence to legal requirements.
· Ensures the security and safety of company machinery, property, equipment, and personnel. Ensures preventive maintenance is performed as scheduled.
· Maintains existing facilities and equipment. Ensures forklifts, trailers, stackers, ladders, pallets, shelves, and warehouse machinery are in safe operating condition.
· Motivates and leads a high-performance team; attracts, recruits, and retains required members of the team as needed. Develop and promote a respectful workplace through review of policies and procedures and actions that support and encourage respectful behavior.
· Fosters a success-oriented, accountable environment. Conducts performance appraisals, provides measurable feedback and implements employee corrective actions, improvements plan as needed.
· Ensures supervisors/managers are well trained, effective, and optimally used. Instructs Managers regarding policy, procedure, and program changes.
· Assumes responsibility for ensuring professional business relationships are established and maintained with customers, vendors, the business community, trade organizations and other stakeholders.
· Ensures Operations functions are well coordinated with related departments. Monitors service delivery and ensures excellence in service levels.
· Ensures compliance with all Federal, State and Local laws, as well as all company policies.
· Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location.
Additional Responsibilities
· Leads manufacturing unit efforts in meeting all Operational Excellence metrics including but not limited: Warehousing –Mis picks, Billed-not Received, Damages, Spoilage, Production, Labor Management, Slotting, Engineered Standards, Safety, Energy Conservation and Recycling. Transportation – On Time Deliveries. Safety – DART Rate, Workman’s Comp% to Sales and Compliance with and Successful Ranking of UNFI Safety Audit. Sanitation –Compliance with and Superior Rating on AIB or other internal or external audit metric. Inventory Control – Perform Cycle Count Protocol Quarterly, Achieve minimum accuracy standards of UNFI. All Service, productivity, accuracy, and safety targets are well coordinated and delivered in accordance with Company policies and procedures. Compliance with all Federal, State and Local laws.
· Oversees facility functions including maintenance, building improvements, and adherence to legal requirements.
Performs other duties as assigned.
Job Requirements:
Education/ Certifications:
· Bachelor’s degree in business or equivalent related field.
· HACCP & SQF certification preferred
Experience:
· 10+ years of operational and management experience required.
· Managing within a union environment required.
Knowledge/Skills/ Abilities
· Knowledge of Profit and Loss statements, accounting, IT, human resources, purchasing, facilities, security, and quality control procedures and programs.
· Understanding of related legal and regulatory requirements like OSHA, HAACP and Sanitation standards.
· Understanding of Union Contracts.
· Knowledge of budgeting, supply contracts, and shipping requirements
· Knowledge of corporate compliance, ethics policies and code of conduct
· Understanding of Inventory Control and Management procedures
· Understanding of Material Handling Equipment Operations and Maintenance
· Knowledge of Warehouse Management Systems.
· Excellent communication, interpersonal and supervisory abilities.
· Strong project management skills.
· Solid leadership abilities and decision-making skills.
· Well organized and ability to take initiatives.
· Ability to work collaboratively in a team environment.
· Bi-lingual preferred.
Work Environment:
Onsite Role:
· This position requires the associate to perform all duties at one of our UNFI locations, such as a distribution center or office.
· Must be able to work in an environment containing Tree nuts, Peanuts, Soy, Wheat, and Milk
Physical Environment/Demands:
· Ability to lift up to 75 pounds and to stand, walk, bend, stoop, twist, and turn frequently.
· Exposed to temperatures ranging from -20 degrees below zero to 35 degrees Fahrenheit in Perishable Operation and 37 degrees to 90 degrees Fahrenheit in Grocery Operation.
· Ability to do repetitious arm, wrist, and hand movements required for maintenance and service procedures.
· Must be able to work with hands and arms overhead, and to work in or under the equipment.
· Requires manual dexterity, overall coordination, and good balance to work both at ground level and in high places to perform job duties. Ability to operate work-related equipment.
· Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.
Company: United Natural Trading LLC ApplyCompensation:
UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
Benefits:
For Washington positions (or positions that may be performed remotely from Washington), Click HERE for Washington-specific paid time off details.
Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
Sales Positions Only: For sales positions that are commission-based, the above range is an estimate of total potential commission-based compensation during an associate’s first year, but UNFI offers an introductory period minimum of $680 per week. After the introductory period, as a 100% commission-based role, there is no set salary. UNFI’s commission plans are uncapped and average earnings vary depending on territory and sales achieved, among other factors.
UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Learn more about our brands: Cub: https://www.cub.com/sm/pickup/rsid/1612/about Shoppers: https://www.shoppersfood.com/wcp/about-us UNFI: https://www.unfi.com/about-us.html