Welcome page Returning Candidate? Log In Here Director of Mortgage Banking Location US-CA-El Monte Job ID 2025-11826 Category Management Position Type Full-Time Introduction
Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.
Responsibilities Lead and provide strategic direction to the mortgage department ensuring alignment with company goals and operational excellence.Develop and implement strategies to enhance efficiency, quality, and compliance across the teamsFoster a culture of accountability, innovation, and continuous improvement, driving team performance and operational results.Meet or exceed key performance indicators (KPls) to ensure high-quality loan delivery and maintain industry and regulatory standards.Oversee daily operations streamlining workflows to reduce processing time and improve efficiency.Collaborate with cross-functional teams to resolve operational challenges, implement process improvements, and drive solutions.Act as the decision-maker for operational issues, analyzing complex situations, evaluating options, and taking decisive action.Develop contingency plans and proactively manage risks to ensure business continuity and minimize disruptions.Set clear performance goals, conduct regular evaluations, and provide constructive feedback to drive team development and accountability.Stay informed on industry trends and emerging technologies leveraging insights to enhance operational processes and maintain a competitive edge. Qualifications Bachelor's degreeMBA degree preferred5+ years of experience in mortgage operations with a strong background in closing and due diligence.3+ years of Leadership/Management experienceExperience with building team culture and communicationProven track record of leadership in a high-volume fast-paced environmentExceptional problem-solving skills with the ability to make data-driven decisionsStrong knowledge of regulatory requirements and quality assurance standards in the mortgage industryExcellent communication and interpersonal skills with a collaborative and decisive leadership styleDemonstrated ability to manage multiple priorities and drive results under pressureWorks well in a collaborative environment that is high energy and drives towards goals Compensation The base pay range for this position is USD $175,000.00/Yr. - USD $250,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location. Options Apply for this job onlineApplyShareEmail this job to a friendRefer <p style="margin: 0px;"><span style="color: #54585a;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p> Share on your newsfeed
East West Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Reasonable accommodations for disability are provided to applicants and employees in accordance with applicable law. Application FAQs
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