*Requirement* To be considered for this role, candidate must be based in one of the following areas: Cincinnati, OH, Columbus OH, or Indianapolis, IN

P.F. Chang's is a leader in the restaurant industry, dedicated to delivering exceptional guest experiences and fostering a culture of excellence, integrity, and innovation. The Director of Operations (known as the Market Partner) oversees multiple restaurants within a designated market, driving sales growth and ensuring operational excellence. This leader ensures alignment with our corporate vision and maintaining the highest standards of quality and service.

Key Responsibilities:

Operational Excellence: Lead guest-centric initiatives, ensure compliance with standards, and guide management in achieving financial targets.Sales and Revenue Growth: Implement innovative sales strategies, conduct market analysis, and drive incremental sales through effective leadership.Leadership and Strategic Oversight: Develop strategic plans, monitor performance metrics, mentor Operating Partners, and foster a culture of excellence.Team Development and Support: Recruit, onboard, and train management teams, provide coaching and feedback, and resolve personnel issues.

Required Qualifications:

Requires extensive experience in multi-restaurant leadership in a full service restaurant company (casual, upscale casual, or fine dining).Strong passion for delivering exceptional guest experiences with a guest-centric mindset.Proven track record in driving sales growth and achieving KPIs.Strong financial acumen and proficiency in POS and corporate software systems.Excellent interpersonal communication, critical thinking, and emotional intelligence.Prior experience in opening restaurants is strongly preferred.

Working Conditions:

Ability to stand, walk, and perform physical tasks for extended periods.Travel up to 75% of the time and is remote (home-based) when not traveling.

Benefits Summary:

Medical, Dental, Vision: Choose from multiple plans with coverage starting the 1st of the month following hire.Flexible Spending and Health Savings Accounts: Pre-tax contributions for health and dependent care expenses.Lucky Cat Card: Preloaded card for dining at P.F. Chang’s.Paid Time Off: Generous paid time off, plus 11 paid holidays and 2 floating holidays.Life Insurance and Disability: Company-paid life, AD&D, short-term and long-term disability insurance.Retirement Plans: Retirement savings with a company match for eligible employees.Parental Leave: 100% pay for up to 4 weeks for new parents.

Pay Range: 

$130,000 - $145,000 base salary + quarterly and annual bonus incentive