Director of Operations
Thrivent Financial
Summary
Heart of Texas Associates is an independent financial services practice of Thrivent Financial. We take a broad-based approach to helping our clients achieve multiple financial goals. Heart of Texas Associates helps our clients analyze their current situation, develop in-depth financial programs, and help them implement an integrated financial strategy.Thrivent Financial is a faith-based, not-for-profit financial services organization with approximately 2.6 million clients. As the nation's largest fraternal benefit society, we're here solely to help others. We help every day through the financial solutions we offer, the client activities we support, and the resources we provide to the Christian community and nonprofit organizations.
Position summary:
The Director of Operations is responsible for the function and performance of operations and support staff. Position will typically supervise staff in the performance of their duties and may be responsible for establishing or contributing ideas for department processes, procedures, and protocols. The Director of Operations reports to and is employed by Heart of Texas Associates.
Compensation ranges between $110-120,000 annually dependent upon experience and any licensure.
Benefits include PTO, IRA with 3% match, and Health insurance.
This position has a first-year growth track to obtain the Life and Health insurance license for the state of Texas as well as the FINRA SIE/7/66 licensing.
Job Description
Position Roles/Responsibilities/Accountabilities
Promote the firm’s mission, culture and core values through day-to-day leadership and managementDrive initiatives that help the firm enhance profitability and achieve business objectivesDevelop, execute, and oversee workflow, processes, and Standard Operating Procedures for practiceWork with Lead Advisor to determine staffing needsDetermine training and onboarding plan for new hiresDevelop and maintain job descriptionsManage support staff Develop criteria to gauge team effectivenessConduct bi-annual performance reviewsPrepare and facilitate weekly team meetingsLead strategy, development, and implementation of projectsDrive culture within the team by scheduling team eventsUpdate policies and procedures in accordance with SEC and FINRA standardsOwn practice marketing efforts to increase brand awareness and drive new businessWork with marketing team to manage the production, scheduling, posting, and reporting of all marketing content and campaignsDevelop and maintain all regulatory files Monitor and support licensing and continuing education requirements for all members of the team Oversee client account setupProvides back-up support on tasks that do not require any type of licensing or registration for other staff members, as needed Other responsibilities as assigned by Lead AdvisorPosition Qualifications
Minimum 5 years of experience in the investment industry Minimum 3 years of experience overseeing othersSecurities license (6/63, 7/66 or 7/63 & 65) and Life, Health and Annuity license may be required depending on responsibilitiesStrong interpersonal skillsComplete knowledge of financial products used by the firmThorough understanding of the technology used by the firm and how it applies to clientsStrong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint, Salesforce) Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptionsAbility to maintain integrity of sensitive/confidential informationCompetencies
Planning/OrganizingClient FocusCommunicationInterpersonal SkillsTeamwork and CollaborationAdaptability/FlexibilityExternal/Internal Dependencies
Must be able to work with all roles of the Heart of Texas Associates Must be able to represent the organization in work with external clientsMust be able to cultivate and maintain relationships with outside organizationsAs part of Heart of Texas Associates’ recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.
All persons with access to Wealthscape are deemed Access Persons and are subject to Compliance with the firm’s Code of Ethics which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.
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