About Us\n
At AquaSafe, we are committed to safeguarding lives by providing top-tier aquatic safety and operational excellence. Our mission is to create the safest and highest-quality pool environments while driving business growth and maintaining outstanding client satisfaction.\n
About the Role\n
Are you a strategic leader passionate about operational excellence and business growth? As our Director of Operations, you'll play a pivotal role in shaping AquaSafe's success. You'll lead safety initiatives, drive sales growth, optimize operational efficiencies, and cultivate a strong team culture-all while enhancing our reputation as an industry leader.\n
Key Responsibilities\n
Safety & Compliance\n\nEnforce and uphold strict safety protocols across all operations.\nEnsure compliance with AquaSafe and health authority standards.\nTrain staff on pool safety, chemical handling, and risk management.\n\n
Operational Leadership\n\nDevelop and implement strategic business plans to maximize profitability.\nOptimize budgets to maintain efficiency and cost-effectiveness.\nDetermine staffing needs and collaborate with HR for recruitment and training.\nLead and mentor Division Managers and Service Managers to ensure excellence.\n\n
Client & Staff Management\n\nBuild and maintain strong client relationships to drive high customer satisfaction and retention.\nMonitor market trends and identify new business opportunities.\nCoach, evaluate, and develop staff to maximize performance and engagement.\n\n
Brand & Growth Initiatives\n\nRepresent AquaSafe with professionalism and enthusiasm.\nDevelop initiatives to enhance brand reputation and community engagement.\nFoster a culture of teamwork, accountability, and continuous improvement.\n\n
What We're Looking For\n\nProven experience in operations leadership, preferably in the aquatics, hospitality, or service industries.\nStrong strategic, financial, and team leadership skills.\nAbility to drive sales growth and optimize operational efficiencies.\nPassion for safety, compliance, and customer service excellence.\nExceptional problem-solving and decision-making abilities.\nExperience managing large teams and multi-location operations is a plus.\n\n
Why Join AquaSafe?\n\nIndustry Leader - Be part of a company that prioritizes safety and quality.\nGrowth Opportunities - We invest in our employees' professional development.\nSupportive Team Culture - Work with a passionate and dedicated team.\nMake an Impact - Play a critical role in ensuring safe and high-quality aquatic environments.\n\n
How to Apply\n
Ready to lead and make a difference? Apply today! Submit your resume and a brief cover letter outlining your qualifications and interest in the role.\n
Join AquaSafe and be part of a team that safeguards lives while driving operational excellence!