Westmont, Illinois, United States
15 hours ago
Director of Operations - North Central - ADAS Calibration & Automotive Diagnostics

Champions Do More

At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended.

ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities.

Responsibilities

Must be located in the Midwest - IL, WI, OH, MO

The position requires the ability to manage multiple tasks quickly and accurately, with tight deadlines, in a fast-paced environment. It necessitates a self-motivated individual who is willing to take on multiple tasks and interact with many different personnel at all levels. Key responsibilities include:

Supporting and managing Field Technicians/Technician Leads to maximize productivity and growth

Approving and managing all expense and payroll/PTO requests, reports, and submissions

Communicating weekly with teams (ATE and Crash Champion) and meeting with individuals, in person/remotely, as needed

Training focus, staying up to date on new procedures and technologies, that improve individual and team productivity

Develop, foster, and sustain relationships with existing customers

Working with business partners to build trust and increase production

Assist ATE – Director of Operations in certifying calibration areas

Work with Dispatch to continuously improve routes and work assignments

Generate and expedite resolution of customer concerns with professional courtesy and appropriate escalation

Miscellaneous duties as assigned

Qualifications

5+ Years of progressive collision repair and/or ADAS experience, including multi-business unit management

Proven track record of building a business/department with substantial year-over-year growth

Deep ADAS and electrical service (calibration, programming, diagnostics, wire/connector repair, etc.) knowledge

Strong technological skills, including but not limited to: Outlook, Teams, PowerPoint, Word, etc.

Strong problem-solving and troubleshooting abilities

Excellent interpersonal, communication, and presentation skills

Exude professionalism showing passion for the industry with an unwavering drive to doing things correctly

Overnight (air) travel required, 50% to 75% of time

A safe driving record and a valid Driver’s License required

Ability to lift and carry up to 50 lbs.

Must be able to stand for long periods of time in automotive shop environments

Benefits

Weekly Paycheck

Medical, Dental & Vision effective on start date

401K Retirement Plan and Company Match

Transfer Between Markets

Paid Holidays & PTO

Submit a Referral

Job Post Information* : Posted Date 2 weeks ago (10/30/2024 7:41 PM)

Job ID 2024-9893

# of Openings 1

Category ATE

Prioritization Tier 2 – Staffing Needs

Location : Address 601 Oakmont Lane

Posting Location : City Westmont

Posting Location : State/Province IL

Location : Postal Code 60559

Remote No

#ATE

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