Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

Job Description

In a time of unprecedented expansion, we are seeking an experienced Director of People Services (HR) to work full-time on-site at our new distribution center campus in Garland, UT. In this role, you will be a founding member of the on-site leadership team and act as a true partner within the business. This position assists leaders in optimizing people, strategy, structure and process, while supporting our culture and core values. The Director will coach, consult and advise leaders in various aspects of People Services as well as existing Human Resources. You will act as a support partner with other HR functions including HR operations, talent acquisition, compensation, benefits and training. In addition, you will be the key driver supporting talent management in the areas of succession planning, performance management, employee relations, organizational development and strategic programs. You also will leverage your excellent people management skills to lead, coach and develop a small team of HR staff at the distribution center. 

A day on the job looks like this: 

Positively communicating and demonstrating the company’s core values by developing trust and respect among peers and associates, building strong teams and partnerships and driving results Providing guidance and input regarding HR strategies that support the vision, culture and business needs of the organization Leading and driving the execution of all HR programs in partnership with business leaders Building trusting consultative relationships with associates and leaders Supporting the business teams in establishing and executing an effective talent strategy and working in partnership with the Talent Acquisition team Leading a team of HR staff in the distribution center toward excellent outcomes and results Inspiring, coaching and influencing in-the-moment culture to effectively improve the quality and frequency of developmental feedback and improve the overall associate experience Administering and providing coaching to business leaders in managing engagement survey results and developing meaningful and effective action plans to improve engagement results Driving the performance management program by ensuring performance expectations and policy guidelines are being met and are conducted effectively and in a timely manner Handling various associate relations issues, such as investigating employees’ complaints, resolving employee conflicts and advising appropriate action to leadership Leveraging data analysis to proactively identify issues within the business and develop plans to address and minimize disruption Building and maintaining effective partnerships with staffing agencies for temp-to-hire and seasonal workforce   Effectively gauging KPIs to help create and optimize the overall staffing model Key strategic partner for leadership and a valuable resource for team members. Whether through onboarding, performance management, removing barriers, or giving leaders and team members the guidance that they need to be successful, you will be a knowledgeable and committed resource.  You’ll make a positive impact on how team members experience organizational change, and you’ll leverage data and strong partnership with leaders to help build the teams that will achieve their business goals.  Working closely with leadership, you will help recruit, educate, engage and retain talent of varying levels, while strategically thinking of long-term talent goals and priorities.  You will also be an integral player in staying up to date with industry and/or geographic trends to help drive key HR and business strategies.  You may also work on special projects that help drive continuous improvement throughout the distribution pyramid. 

Qualifications

Got the skills and experience? Here’s what we’re looking for: 

Bachelor’s degree in a related field 5–7 years of experience managing large-scale, omnichannel warehouse/distribution HR teams, preferably within a greenfield distribution center setting; PHR or SPHR certification preferred Significant experience building a warehouse workforce (associates, supervisors and managers) and creating a cohesive and vibrant distribution center culture Fluent in Spanish and English Knowledge of local, state and federal laws and regulations governing employment (EEO, wage and hour, employee benefits, leave policies and practices) Ability to conduct investigations, train and develop staff and maintain documentation in an organized manner Must have strong communications and operating instincts, good strategic skills, sound business judgment and the ability to achieve goals by leveraging HR expertise Must be proficient in MS Office applications, including Excel, Word and Outlook 

Additional Information

And here’s our end of the bargain! 

Competitive compensation based on skills and experiencePaid leave for new parents to support work/life balance and family bondingExcellent medical/dental and vision coverage—EPO, PPO and HSA401(k) retirement plan with company contribution (because you will retire someday)Flexible benefits—choose what you like, ignore the restGenerous employee discountCasual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. INDRLL3