Director of Quality Assurance (Plano, TX)

Why APCON?

APCON is an industry leader in network visibility and security solutions. We provide an unparalleled level of confidence to enterprise and mid-size organizations seeking ultimate network insights. Our customers include Fortune 100 companies to mid-size organizations within the financial services, telecommunications, and healthcare sectors.

Purpose of Job:

The Director of Quality will be responsible for managing the Software Quality department. Overseeing and developing teams focused on the highest quality solutions for all APCON products which include Next-Generation Network Monitoring Switches, TAPs, software, and Monitoring tools. We seek a self-motivated individual to work closely with the Management Team, aligning quality initiatives with customer requirements to ensure consistent, high-quality product delivery on schedule.

Responsibilities:

Lead quality assurance for all APCON solutions: implementing standards across hardware, software, firmware, and manufacturingSupervise manual and automated testing for switch management software for evaluating various network traffic servicesOversee quality areas such as User Interface, system testing, mobile applications, test automation, and Design Verification Testing (DVT)Foster innovation by leading projects, including test script development and automation framework developmentInspire, challenge, and train quality assurance teams to achieve sustainable goals, fostering a collaborative and supportive environmentAssures quality in product design, validation, qualification, and resolving customer issuesReview weekly team reports, ensuring project improvements and timelines are effectively managed including embedded software, GUI, and Mobile App featuresFacilitate communication, document internal audits and quality initiatives, analyze data for improvements, and collaborate with senior leadershipBuilds and maintains positive relationships with cross-functional teams
Qualifications and Requirements: 8+ years of software/hardware integration and support experience4+ years of Management experienceStrong hands-on skills in Python, C, C++, Linux, Network Management Software, and Testing Embedded SoftwareExperience with network packet generator and analysis toolsProven ability to drive complex, on-time software product developmentStrong knowledge of System testing methodologies, processes, and standardsFundamental knowledge of Ethernet switching for layers 1-4 (preferred)Well-organized and able to handle multiple tasks while maintaining confidentiality and professionalism
Education: Bachelor’s degree or the equivalent in training and experience

Travel: Rare, up to 5%

Benefits:Medical, dental, and vision insurance Company-paid short- and long-term disability   Flexible spending accounts Healthy work-life balance and paid time off programRetirement savings matchProfessional development programVolunteer time off and employee assistance plan Collaborative and innovative work environmentOnsite exercise facility

APCON is a drug-free workplace and EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, natural origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Offers are contingent on the successful completion of pre-employment drug and background screenings. Please note that we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.