Director of Revenue Management

Department: Revenue & Reservations

Employment Type: Fixed Term - Full Time

Location: China - Chongqing

Description\nDrive Market Share and Revenue Performance\nDevelop overall pricing strategy to include all market segments and distribution channels\nEffectively manage and be in control of all inventory\nResponsible for effective implementation and compliance with Kempinski Revenue Management Standards and initiatives\nEnsure all OTA, content, reputation and distribution channels are optimized\nShare best RM practices and key learning’s with peers and management.\nPlay a leader role on the property’s weekly RM & operation meetings\nProduce accurate forecast on weekly and monthly basis (+/-5%)\nRecruit, train and mentor the Reservations Manager (when applicable) and/or a strong second with a view to contingency\n Assist in developing a career path for direct reports\n\n

\n

Key Responsibilities\nDrive Market Share and Revenue Performance through proper pricing and mix management using competitive reports.\nClosely monitor competitive pricing and understand the impact of pricing decisions on property performance\nDevelop overall pricing strategy to include all market segments and distribution channels\nProvide guidance on corporate transient, group & wholesale pricing\nEnsure effective pricing strategies to reflect asset strength relative to the competition\nEnsure compliance to the Best Rate Guarantee\nEffectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rd party sites and the GDS\nResponsible for effective implementation and compliance with Kempinski Revenue Management Standards\nMaintain accuracy and timely entry of all relevant data in systems\nReview and analyze data on an ongoing basis\nPro-actively identify need periods and prepare a need period plan, in cooperation with hotel Sales/Marketing, & Corporate/Regional resources\nEnsure all distribution channels are returning appropriate availability and pricing for the following 365 days\nEnsure that the department number 2 is fully able to complete the forecast, run a Revenue meeting, manage all daily tasks, and can manage all aspects of reservations (cut off dates, rooming lists, guest complaints)\nComplete understanding and effective execution of current and new RM tools. Includes IDEAS, EZ Yield, Opera, and any new/similar tools or reports developed in 2010 and future years\nCompliance to Kempinski Standards for Rate Plans, Rate Categories, Market Segments, Profiles and all other PMS related RM functionalities\nClearly communicate to hotel team the strategic vision and objectives on how to drive revenue and improve performance\nEnsure hotel team members understand the concept of RM and their role\nEducate the sales team on the effective use of IDEAS and Opera to improve profitability of group bookings (When applicable)\nShare best practices and key learning’s with peers and management.\nIdentify and communicate to either Regional or Corporate RM team in addition to appropriate technical support bugs/enhancements affecting revenue management from all RM tools, including PMS, IDeaS, Channel Reports, and branded websites\nLead the property’s weekly Revenue Management Meeting and contribute to the Daily Operations Meeting\nProvide Executive Committee with regular revenue management updates\n