Director of Rooms
Pyramid Hotel Group
Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to W Chicago - City Center, a distinguished property in the Pyramid Global Hospitality portfolio. Located in the bustling heart of Chicago, Illinois, our hotel features 403 stylish guest rooms and 12,589 sq ft of versatile meeting space, creating an exceptional environment for both guests and employees. At W Chicago - City Center, we pride ourselves on delivering outstanding service and creating memorable experiences. As a member of our team, you'll work in a dynamic and supportive setting, surrounded by the vibrant energy and iconic architecture of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at W Chicago - City Center. Take the first step towards a rewarding career by applying today. Overview Join our team as the Director of Rooms where putting People First is at the heart of what we do. In this leadership role, you will oversee the Front Desk and Housekeeping departments, driving operational excellence and ensuring seamless service delivery. Key Responsibilities: Lead and mentor teams to maintain high standards of guest satisfaction. Manage departmental budgets, staffing, and operational efficiency. Collaborate with other departments to ensure smooth daily operations. If you're a results-driven leader with a proven track record in hospitality, we’d love to hear from you! Apply today to be part of our dynamic team. Qualifications Minimum of 5 years of experience in hotel operations, with a focus on Front Desk and Housekeeping. Strong leadership, communication, and organizational skills. A passion for delivering exceptional guest experiences. Compensation Range The compensation for this position is $85,000.00/Yr. - $95,000.00/Yr. based on qualifications and experience.
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