Purpose:

The Director of Sales is responsible for creating and delivering sales strategies and initiatives for all new home products, services, in a designated market, in conjunction with the Marketing and Sales team.

 

Key Responsibilities and Accountabilities:

Strategic Vision

Maintains focus on the company’s strategic goals and develops and implement effective sales strategies and sales plans including sales targets; Defines sales objectives and directs department to achieve objectives established in the strategic plan, and instills motivation for the team to achieve performance objectives; 

Sales

Identifies and reports on business opportunities in target markets; Monitors, and analyzes sales and market trends; Targets new customers and new sales opportunities while developing, maintaining and improving business relations with existing customers; Provides guidance on the site construction opening and closing of sales centers and model homes/suites using knowledge of regulatory requirements and various site strengths and weaknesses; Leads new initiatives and proposed revenues and design features to develop new product lines; Ensures that the management of the Purchase of Sale process from point of sale to closing is strongly maintained by the Team; Deals with escalated customer issues using effective solutions; Liaise with internal departments as necessary to ensure inventory levels are adequate to meet sales objectives and that price points are fair, realistic and profitable; Ensures all sales centers are flawless in both their presentation and marketing appeal; Continually assess opportunities for lot and location premiums both prior to going on sale and during entire sell-out of community; Ensures that the products and services we offer our customers are consistent with the Minto Brand values and Brand proposition (lifestyle, innovation, design, sustainability = quality and value); Promotes the understanding and practice of decision-making consistent with Minto Brand “gates”:  business results, trust, and innovation; Participates in development and continuous improvement of internal service delivery processes; Ensures implementation of internal service delivery and quality assurance to meet standards and customer expectations as it relates to Sales; Understands Minto’s customer market and personas (according to community) and the ability to identify, assess and champion new business opportunities accordingly;

Financial Accountability

Achieves targets for revenue, profitability and sales growth; Monitors opportunities to adjust sales prices, that maximizes profit and acceptable rates of sale;

Management and Leadership

Leads and influences a successful and experienced team of sales professionals and fosters a positive work environment; Builds, manages, and maintains a high performance team through effective talent recruitment, coaching, and development; Sets high standards, establishes accountabilities and measures performance consistent with Minto’s Values; Ensures all parties adhere to health and safety standards and promote a healthy and safe work environment; Other duties within the scope, spirit and purpose of the job, as requested by management.

 

Technical competencies:

Education:  High School Education is required; Post Secondary Education either a University and/or Community College is an asset.

Experience: Minimum of ten (10+) years experience in sales and managing a team is required. 

Skills, Knowledge and Abilities:

Microsoft Office (Word and Excel), Outlook Knowledge of  CRM is an asset Communication skills (listening, verbal and written) Diplomacy and honestly Leadership and Team player People with interpersonal skills Sincerity and Empathic Conflict resolution skills Attention to detail Proactive approach

 

 

Core Competencies: (Director and Manager Level) Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Ethics and Values Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. Building Effective Teams Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each persons hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Directing Others Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Developing Direct Reports Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct reports career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Creativity Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Process Management Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Organizing Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. Business Acumen Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Drive for Results Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

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