Responsibilities Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service. Ensures that all groups, conventions, and tour sales decision makers receive excellent service from all employees of the Sales Department, thereby enhancing their readiness to place their initial business with Golden Nugget, as well as repeat business. In accordance with changing business parameters, changes the group and tour and travel mix to best fit Golden Nugget occupancy needs (Assoc., Corp., and Incentive). Ensures that all employees under his/her supervision have a clear understanding of their individual, as well as their departmental booking goals and objectives. Ensures that all Sales Managers and Catering team are well trained, are intimately familiar with the markets assigned to them, and maintain a level of productivity in keeping with their booking goals. Assists in the preparation of the annual occupancy budget. Is responsible to meet or exceed the budgeted room-night and average rate goals for the group/convention and tour and travel segments of our occupancy mix. Manages his/her department’s important cost components within budget: payroll, travel expenses, coin redemption, and advertisement expenses. Provides detailed sales forecasting and monitors the market and competitor products and activities. Has continuous communication with sales, catering staff, individually and jointly, and keeps continuously apprised of their progress towards their booking goals. Issues reports on a timely basis: Monthly Booking Report, Post-Convention Evaluation Reports, Trip Reports. Maintains excellent communications with the Reservations Department, Front Desk and Casino Hotel Services. Obtains Casino Hotel Services advance approval for any large room, meeting, and exhibit space requirements that may infringe on casino priorities. Performs any other duties as assigned. Oversees Catering & Banquet Operations Qualifications Bachelor’s degree with marketing and sales concentration. Five (5) to seven (7) years’ experience in sales and marketing management areas. Excellent leadership, communication, interpersonal and customer service skills. Must have strong sales, marketing, organizational, and managerial skills. Prior casino/hotel experience preferred. Must have or be able to obtain Casino Key License for this position. What we offer you: Benefit Options Available Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. If you require alternative methods throughout the application process, contact Golden Nugget Human Resources at 609-441-8474 or via email: GNACHRInfo@gnacm.com