The Director of Sales Engineering & Operations oversees all aspects of the sales operations department. The Director is responsible for enhancing the business's position with consumers and for solidifying the market position of the company. This includes overseeing and constantly analyzing the sales funnel; streamlining and optimizing the sales process; managing CRM data integrity; performing sales forecasting in partnership with the VP of Network Development; working with sales leadership to develop organizational goals; leading a team of 5-6 sales operations specialists and sales engineers; developing playbooks, onboarding, sales structures and lean reporting.
We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the U.S. or from our office in Bethesda, MD, Durham, NC or Austin, TX.Primary Duties: Strategic Opportunity Identification Sourcing and Planning - this includes: Setting Strategy and Direction for directing the work of the team to identify & curate potential health system, IPA, Switcher and network targets to support initiatives for hitting the Growth Goal. The Director will lead, coordinate and assign Deal support / customization for key accounts to the Sales Engineers; collaborate with Marketing team to inform segment specific campaigns and share learnings; evaluating ACO performance and assessing ROI and sales performance of initiatives using Salesforce CRM and other workflow and analytical tools. The Director will also be accountable to identify and lead the strategic initiatives based on market events and competitive intel to position Aledade as the best option including but not limited to talking points, data analysis and targeting for the Sales teamSales Operations & Support - lead and direct a team of 3 Sales Operations Support (SOS) Specialists to ensure Salesforce Hygiene and appropriate utilization of the tool; work with the SOS team to identify workflow improvements and User Experience enhancementsHire, coach, develop and mentor a team of 5-6 Sales Operations Support Specialists and Sales Engineers to ensure they are supporting the sales teamAttend cross functional team meetings with GLT to ensure collaboration and teamworkMinimum Qualifications:Bachelor's degree12+ years of progressive working experience6+ of relevant sales, operations and/or sales management experience working in healthcare and with healthcare providersPreferred KSA's:Experience evaluating product/market situations and analyzing raw data and information, transforming it into actionable sales strategies and approachesProven ability to identify, position, develop, lead and retain multiple levels of experience, talented people who are focused on rapid speed of growth and flawless execution of strategy.Proven track record of success as a sales leader exemplified by national rankings Salesforce expertise; proficiency with Google Suite of ProductsFamiliarity with Value-Based CarePhysical Requirements:Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.Willing to travel by car or plane as needed up to 10%Who We Are:Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:Flexible work schedules and the ability to work remotely are available for many rolesHealth, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays12 weeks paid Parental Leave for all new parents6 weeks paid sabbatical after 6 years of serviceEducational Assistant Program & Clinical Employee Reimbursement Program401(K) with up to 4% matchStock optionsAnd much more!
At Aledade, we don’t just accept differences, we celebrate them!   We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
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