Hangzhou at Hangzhou Center, China
5 days ago
Director of SPA

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the role
Responsible for the development of the Spa and Fitness
全面负责水疗和健身中心

What you will do

Responsible for the development of the Spa and Fitness Yearly Budget
负责水疗和健身年度预算的制定

Responsible for the development of Marketing Strategies for the Spa and fitness department
负责水疗和健身部门市场策略的制定

Ensure all KPI forms are completed by the Fitness manager and Spa supervisors

确保健身经理和水疗主管完成所有KPI表格

Perform annual performance review on all spa colleagues. Encouraging and coaching the development of employee potential
对所有水疗中心同事进行年度绩效考核,鼓励和指导员工潜能的开发

Responsible for maintaining the high standard of treatment, service and attention to detail within the spa
负责在水疗中心内保持高标准的治疗、服务和对细节的关注

Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence or wear and tear
经常检查设备和设施以确保安全,防止因疏忽或磨损而造成设备损失

What you bring

University degree or equivalence

大学本科或同等学历

Be of 5 year working experience at the same position in 5-star international hotel
5年于国际五星级酒店同等职位工作经验

Good oral communication skill in Chinese & English

良好的中英文口头沟通能力


What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•    Complimentary Accommodation at other Four Seasons Hotels and Resort
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals

Schedule & Hours:

40 hours weekly

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