Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

The Telecare programs operate under contract with the Stanislaus County Department of Mental Health and are funded by the Mental Health Services Act (MHSA) and Stanislaus County Behavioral Health and Recovery Services (BHRS). There are three levels of care including Assertive Community Treatment (ACT), Intensive Community Supports (ICS), and Wellness. These levels of care provide specialty mental health services to a mix of populations including adults 25+ individuals. Some individuals are experiencing co-occurring disorders, are uninsured or underinsured, and are persons representing underserved groups in Stanislaus County. Treatment provided is client-centered and will meet the clients where their needs are which can include in the field. 

Full Time; DAYS 8:00 am - 5:00 pm; Monday - Friday 

Expected starting wage range is $75,108.10 - $92,709.77.  Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the role is performed.  Starting pay is commensurate with relevant experience above the minimum requirements. 

POSITION SUMMARY

The Director of Staff Development assesses, plans, develops, coordinates, implements, and evaluates orientations and educational programs in a mental healthcare facility.

ESSENTIAL FUNCTIONS

·         Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders

·         Contribute to corporate training efforts (as defined by Director of Clinical Learning and facility administrator)

·         Ability to develop, design, and deliver in-person trainings that are learner-centered and performance-based

·         Ensure the facility is in compliance with all related state, federal and local licensing regulations and requirements

·         Plan, organize, direct and control staff development services at the designated facility

·         Evaluate and assess the educational needs of personnel

·         Conduct an annual needs assessment, with resulting 12-month Training Plan and monthly calendars

·         Plan and implement educational programs according to an annual Training Plan

·         Maintain records and reports of all staff education within Relias LMS (learning management system)

·         Partner with and coaches facility managers and staff to develop and provide training

·         Conduct training and skills building at the facility that meet the Corporate, CARF, and DMH requirements

·         Identify the need for in-service programs, provides as needed

·         Facilitate staff attendance at outside educational programs and maintains complete and accurate records of same.

·         Maintain lesson plans and evaluations for each training

·         Plan, organize and implement the facility's New Employee Orientation

·         Within the first three months become a certified CPI instructor

·         CPI trainings provided at the facility in accordance with program compliance

·         In Collaboration with the Facilities Manager, responsible for planning and conducting emergency drills.

·         Interact with and coach all staff on all shifts

·         Provide liaison services to schools of counseling, nursing, and other clinical disciplines that are training at the facility including:

o   coordinating placement of students

o   conducting orientation sessions for the instructors and students 

o   attending affiliation meetings with individual schools

·         Participate on Staff Development Team and Standardization meetings

·         Develop and deliver regionally-based trainings (such as but not limited to New Employee Orientation and CPI) for employees across Telecare facilities

·         Assist at other Telecare facilities, which may involve limited travel

·         Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

Duties and responsibilities may be added, deleted and/or changed at the discretion of management. 

Position requires driving own personal vehicle for company business such as trainings, offsite meetings, etc. 

QUALIFICATIONS

Required:

·         One (1) year of full-time experience planning, implementing and evaluating educational programs in a psychiatric setting

·         OR Two (2) years of full-time experience providing care in a mental health care facility

·         Master's Degree (licensed or license eligible in the field of social work, psychology, or counseling; OR Master's degree and certification in rehabilitation or creative arts therapy; OR Registered Nurse (RN)

·         Medical knowledge and experience in mental health and the recovery philosophy is necessary

·         Current knowledge of the laws and regulations governing the delivery of health care in California and demonstrable understanding of illness are essential 

·         Must be at least 18 years of age

·         Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment

·         All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply

Preferred:

·         Understanding of CARF requirements

·         Experience with learning management systems, online course development, and/or website maintenance

·         Advanced skills in Microsoft programs (including Word, PowerPoint, Excel

SKILLS

·         Knowledge and skill in facilitation of small and large groups

·         Engaging manner and fosters open communication

·         Communicates clearly and effectively both verbally and in writing

·         Scheduling, writing lesson plans for interactive trainings, maintaining necessary records, teaching, and evaluation

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to walk, twist, bend, squat, kneel, push, pull and lift and carry items weighing 25 pounds or less as well as to frequently sit, stand, reach, and to do simple grasping occasionally. The position requires manual deviation, repetition and dexterity, and to occasionally drive. Exposures include Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious), and visual requirements include computers and books exposure. 

EOE AA M/F/V/Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.