Supervises the staff which involves direct and indirect responsibilities for interviewing, selection, training, motivating, wage and salary administration, performance appraisal, managing policies and procedures to ensure achievement of the department’s goals. Responsible for the strategic planning and operations of the department by implementing cost control measures and meeting budget goals. Responsible for recruiting, screening, training, and scheduling resident volunteers, external volunteers and group volunteers. Manage and supervise the process of assigning volunteers based on needs/requests from department heads. Ensure that volunteers are following company policies. Monitor volunteer interactions with residents and staff members. Coordinate and support volunteers with any event/activity/council/committee conducted by the volunteers, on all levels of care.  Responsible for managing and entering volunteer hours into the Volgistics Database program. Responsible for advertisement of all volunteer related programs, events, and activities through newsletter publications, flyers, resident calendars and Touchtown. Monitor and assess the need for volunteer services throughout the community and implement programs as needed. Provide information on volunteer opportunities in the community to interested residents and staff members.\ Ensure volunteer retention through assignment of appropriate tasks, regular recognition practices, and conducting volunteer experience evaluations. Establish and maintain relationships with local schools, universities, nonprofit organizations and community resources in order to facilitate volunteer recruiting for the community and educate the (local) community on Westminster’s contributions by its volunteers (residents and staff members).  Work with the Resident Lifestyle Facilitator to identify needs for volunteer opportunities.  Provide logistical support for specific tasks, programs, and events; both during the week and weekends.