Charlotte, NC, 28230, USA
1 day ago
Director Operational Excellence
Director of Operational Excellence As a Director of Operational Excellence at Honeywell, you’ll play a critical role in driving operational excellence initiatives at Honeywell. By developing and implementing strategies to improve efficiency and effectiveness, identifying and eliminating barriers to execution, and collaborating with cross-functional teams, you will contribute to the overall success of the organization. This role requires strong leadership, communication, and problem-solving skills, as well as a deep understanding of Lean Six Sigma methodologies. In this role, you will be supporting Industrial Automation for the Northwest IL market. You will be working with the local leadership team, utilizing Honeywell’s Accelerator Global Design Models (GDM), as well as process improvement and business transformation methodologies, to improve the performance of the sites. You will have a significant impact in driving operational excellence, improving customer satisfaction, and ensuring the organization delivers a world-class customer experience. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture. KEY RESPONSIBILITIES + Lead the assessment, strategy creation, and execution plan for transforming and improving rigor and operational excellence in key supply chain functions within IA to include planning, execution, and procurement + Coach and develop team members, leaders and staff through operational excellence principles and drive process improvement using lean tools and methodologies with support from the team aligning to the top overall business needs + Coach lean process and behavior changes, developing a highly effective balanced scorecard for all applicable programs + Implement KPIs and process rigor to drive improvements throughout the transformation + Conduct regular executive communication updates on the status of the transformation, escalations, and support required + Support the cross functional supply chain teams to develop and follow their standard work, yielding a culture of system, process, and behavior discipline to get results using lean principles + Provide full financial analysis and capital expenditure supporting digital enhancements, justification as necessary, and accurately project and track savings + Lead and manage the operational excellence initiatives to drive process improvements and enhance customer experience. Analyze customer feedback and data to identify trends and areas for improvement. + Collaborate with cross-functional teams to identify operational gaps and develop solutions to address them. + Implement best practices and standard operating procedures to streamline processes and improve efficiency. + Develop and implement training programs to enhance the skills and knowledge of the customer experience team. + Monitor and track key performance indicators to measure the effectiveness of operational excellence initiatives. + Provide regular updates and reports to senior management on the progress of operational excellence initiatives. YOU MUST HAVE + Lean transformation experience and understanding of lean principles with a proven track record of changing culture and getting results. Successfully facilitated and driven 20+ process or program improvements. + Experience with facilitating and deep diving supply chain processes and driving transformations. + 5+ years program or project management experience + 5+ years of Process Excellence or equivalent experience + Ability to travel 75% WE VALUE + Bachelor’s degree in supply chain, engineering, business, or related discipline required. + 5+ years Sr. Manager experience is valuable. + Excellent written and oral communication and presentation skills with the ability to communicate effectively with both senior management and production staff. + Leadership through influence, coaching, mentoring, and teaching; ability to foster lean culture change in an environment with varying acceptance. + Understanding of Gemba-based continuous improvement tools/techniques. APICS CPIM, Black Belt and Lean certifications or equivalent experience desired. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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