Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
The Practice Director oversees operations within practices. Provides leadership and works with colleagues by providing supervision and direction around practice operations as well as instilling the mission, vision, and values of the areas they lead. Ensures patient access, financial performance, efficient operations, effective growth, colleague development, and optimal patient experience takes place. Supports the appropriate growth of services within service line such as supporting the development of business and operational plans, acquisitions, and rationalizing the organization's geographic footprint. Develops the leadership competencies of direct reports with supervisory responsibilities. Plays a significant role on the team to implement changes to meet organizational, operational, and patient centered goals.

Job DutiesEnsures that all relevant local, state, and federal guidelines as well as LVHN standard work, policies, and training are maintained by the practices including the LVHN Compliance Policy. Supports the development of business and operational plans as well as the acquisition process that enhances growth, rationalizes organization's geographic footprint, leverages economies of scale, and proactively addresses appropriate consolidation. Assumes responsibility for financial performance including supporting the budget development processes, budget expense monitoring, net patient revenue tracking, expense management, variance inquiry and explanation, and labor management. Serves as central point of contact for data collection and/or analysis across service lines. Communicates financial information to direct reports along with triad leaders and Administration. Communicates visit and volume information, in conjunction with or in absence of, practice lead to all physicians and APCs within the practice. Monitors and responds to trends in patient experience. Partners in the strategy and execution of key short-term and long-term initiatives through coordination with the Administrator and promotes the service line in collaboration with key stakeholders. Escalates appropriately to the next level(s) of leadership to ensure progress is maintained. Performs service recovery duties for appropriate issues using sound judgement. Encourages a culture of professional development and serves as a role-model for the development of direct reports with supervision responsibilities and the triad leaders in their areas of responsibility. Facilitates performance management of all reports including hiring, counseling and discipline, performance evaluation, professional development, retention, and training. Addresses performance issues promptly, fairly, and appropriately using sound judgement in compliance with organizational policy and applicable laws and regulations.
Minimum QualificationsBachelor’s Degree 4 years Relevant experience. Experience in healthcare and supervisory experience directing other's work. Demonstrated ability to initiate, accept, and adapt to change. Excellent computer skills, including electronic medical record (EMR) and Microsoft Office suite. Proficiency in both transactional and transformational leadership. Demonstrated ability to navigate and lead change. Demonstrated skill in financial management including budget, budget variance analysis, and action plans. Demonstrated superb communication skills at all levels. Ability to partner with stakeholders to achieve goals.
Preferred QualificationsMaster’s Degree Business Administration, Healthcare Administration, Public Health, Nursing, or related field. Experience in a physician office practice setting highly preferred.
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1240 S Cedar Crest Blvd

Primary Location:

Allentown - 1240 S Cedar Crest

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

Monday-Friday: 08:00a-04:30p

Department:

1012-65137 LVPG-L General & Bariatric Surgery - 1240 S Cedar Crest