All the benefits and perks you need for you and your family:
· Benefits from Day One
· Career Development
· Whole Person Wellbeing Resources
· Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Job Location: Monday-Friday 9:00am to 5:00pm - Hybrid - Altamonte Springs, FL
The role you’ll contribute:
The Director of Strategic Planning and Research leads and oversees the conception, analysis, and all activities of data analytics. Responsible for providing executive leadership and hospital administration with accurate, timely and relevant information in support of AdventHealth’s goals. The Director of Strategic Planning and Research provides analytics, creates effective strategies to collect data, analyze information, conduct research, and implement analytic solutions. Provides leadership and acts as a subject matter expert in the designing and recommending of appropriate analytical approaches and methodology in addressing key issues within the business. The Director of Strategic Planning and Research is responsible for promoting data-driven decision making and analytics. The role will retrieve and interpret data from both internal and external healthcare databases. Evaluates market size, new business opportunities, competitor accomplishments and industry structures and makes recommendations to senior management to assist in the development of strategic business plans. Must direct the activities of and set priorities for the personnel that he or she manages. Skilled communicator and have the ability to interact, manage and instruct all levels of employees in their department.
The value you’ll bring to the team:
• Builds, maintains, and improves the existing business intelligence and analytics tools across the department and across the business.
• Extracts, verifies, complies, analyzes, and formats data from other healthcare industry databases and other sources for planning, decision making, evaluation and accountability purposes.
• Develop, integrate, and communicate actionable insights from multiple analysis sources and disciplines, e.g. secondary and primary market research, forecasting, competitive intelligence, and business analytics.
• Supports Executive Director of Strategic Planning and Research in the due diligence process related to potential acquisitions or divestitures of healthcare facilities
• Provide end user reports with quality information and caveats, including actionable information
• Present analysis and recommendations to senior administration and leadership.
• Assists in the due diligence as appropriate to the project. Example: Valuation processes for acquisitions, mergers or divestitures for departments involved in those functions.
• Performs planning research and analysis.
• Performs reconciliations and quality assurance of Finance data through the use of analytical and audit procedures to ensure system data integrity
• Maintains the internal HPM and external databases (i.e. AHCA, etc.). Acquires and retrieves data as necessary, provides for timely updates and assists in design and ease of use of the data for the end user
• Write and prepare narrative and statistical reports of research findings and program updates including indicator reports; prepare charts, graphs, and tables of research findings using spreadsheet / presentation software
• Trains team of manager and research analysts. Provides direction to managers and research analysts on a regular basis; including but not limited to new request interpretation; data-issue reconciliation. Assists managers and research analyst in prioritizing workloads. Reviews research analyst output prior to it leaving the department
• Assembles data for and in conjunction with yearly corporate strategic planning process
• Monitors service line volumes and goals and maintain and continues to develop service line definitions
• Work effectively at both detail and big-picture levels and to drive projects forward
• Conduct oneself professionally, maintain confidence and confidentiality as well as integrity and objectivity
• Make sound recommendations with sound analysis that add significant and broad benefits to the company
• Be self-motivated requiring negligible management supervision
Qualifications
The expertise and experiences you’ll need to succeed:
KNOWLEDGE AND SKILLS REQUIRED:
• Ability to synthesize and integrate actionable insights from results across all analytical methodologies, i.e. market research, market analysis, forecasting, and competitive intelligence
• Solid understanding of common market research frameworks and methods with proven ability to lead research projects
• Strong problem solving, quantitative and analytical abilities
• Ability to mentor, lead, and coach a small team of managers and data analysts while still completing projects of his/her own
• Strong ability to plan and manage numerous processes, people and projects simultaneously
• Ability to process computer data and to format and generate reports
• Ability to create, compose, and edit written materials
• Ability to prioritize workloads and give clear direction
• Ability to present information and communicate results in an effective manner
• Quality focused with attention to detail and accuracy
• Excellent communication, collaboration and delegation skills
• Ability to use advanced statistical modeling techniques to convert data into actionable market insights
• Strong problem-solving skills with ability to think and act strategically
• Superb communication skills explaining complex quantitative models to Business Development, Service line Institutes, Marketing, and other Senior Executives within AdventHealth
• Achieve defined project goals within customer deadlines; proactively communicate status and escalate issues as needed
• Quality-focused with attention to detail and accuracy
• Ability to drive impact through quantitative data methodologies such as but not limited to: requirements gathering structured query language, statistical programming, machine learning, probability statistics, data management, statistical analysis, statistical visualization, econometrics, data forecasting.
• Ability to drive impact through qualitative research methodologies and tools which may include but is not limited to: observation, contextual inquiry, individual interviews, group sessions, as well as qualitative survey.
• Ability to drive secondary research: leveraging online publications, purchased research reports, and in/out of category trends.
• Ability to derive and communicate actionable insights from complex qualitative research findings, and basic quantitative data sets.
• Able to conduct on-site ethnography and in-hospital contextual interviews, office environments, and in consumers’ homes as appropriate to projects.
KNOWLEDGE AND SKILLS PREFERRED:
• Working knowledge of Minitab, survey techniques, and research methodology
• Knowledge in SQL
EDUCATION AND EXPERIENCE REQUIRED:
• Bachelor’s Degree in Business Administration, Marketing Research, Statistics, or related field
• 5 years of experience in a quantitative or computing field such as Mathematics, Statistics, Econometrics or Industrial Engineering
• Broad knowledge and understanding of advanced statistical, machine learning, and/or data mining techniques
• Demonstrated supervisor experience and ability to manage a team
EDUCATION AND EXPERIENCE PREFERRED:
• Master’s degree in Business Administration, Statistics, Econometrics, Healthcare, or related field
Three Must Have Competencies:
Portfolio of proven work examples
Ability to drive impact through qualitative research methodologies and tools which may include but is not limited to: observation, contextual inquiry, individual interviews, group sessions, as well as qualitative survey.
Ability to use advanced statistical modeling techniques to convert data into actionable market insights
Extracts, verifies, complies, analyzes, and formats data from other healthcare industry databases and other sources for planning, decision making, evaluation and accountability purposes.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Marketing & Communications
Organization: AdventHealth Corporate
Schedule: Full-time
Shift: 1 - Day
Req ID: 25003272
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.