Director Population Health Ops, IHCI Job Ref 2500581 Category Leadership Job Family Healthcare Administration Department Administration Schedule Full-time Facility Evansville Indiana, IN 47701 United States Shift Day Job Hours Monday - Friday 8:00 am - 5:00 pm hours can vary based on business needs **Join Community** The Innovative Healthcare Collaborative of Indiana (IHCI) is a joint venture between Community Health Network and Deaconess Health System. Its goal is to support our sponsors and partners in their strategic evolution to positively impact and improve the healthcare delivery system. **Make a Difference** The Director of Population Health Operations will provide leadership for the tracking, implementing, and communicating strategic initiatives including processes & workflows guided by data-driven decisions. They will also be responsible for ensuring the engagement of health system partner stakeholders including, but not limited to, physicians and other healthcare providers. The Director will oversee staff managing technology workflows, process improvements, analysis and reporting, and communication of population health goals and progress for achievement. The successful candidate will establish and monitor the objectives of Population Health Operations (highest level of patient care, improved population health quality and equity, reduction of cost, documentation of patient acuity, and effective engagement) while maintaining alignment with other IHCI departments such as contracting, medical economics, clinical, CDI, and analytics. The Director will work closely and partner effectively with a variety of stakeholders, coordinating operational activities within the company as well as health system partners to develop, implement, and evaluate Population Health programs and initiatives. The individual in this role will bring population health and value-based care operational experience with a focus on patient access, quality of care, and risk adjustment while demonstrating leadership, teamwork, and effectiveness. The ideal candidate will also have experience with medical groups and/or health plan operations and have experience leading value-based care, population health, and transformational initiatives. The person in this role must excel working in an ambiguous environment and have proven experience driving organizational change collaboratively as we build infrastructure to support value-based payment models. **Exceptional Skills and Qualifications** + 4 year/bachelor's degree is required. + Master's Degree is preferred. + 4 or more years of experience within healthcare and/or managed care operations is required. + 4 or more years of experience in a leadership role is required. + 4 or more years of experience leading Medicare ACOs, working with managed care products, leading population health operations, process improvement, and organizational effectiveness are required. + Collaborate with executive leadership and partnered management teams on the development, execution, and communication of key strategic initiatives such as quality, cost, risk adjustment, and patient access. + Coordinate with internal and external colleagues and stakeholders to identify and resolve operations issues and remain focused on the issues identified until they are satisfactorily resolved. + Build and maintain relationships with influence at all levels to attain credibility and crucial support for the business process, methodologies, and technologies. Work with the management teams to drive the success of the business’ cost and quality initiatives. + Evaluate data to identify trends, and conduct root cause analysis; develop improvement plans, organize cross-functional teams, and develop high-quality output for internal and external constituents to address identified issues. + Create operational and process tracking metrics and dashboards for monitoring performance and intervening as needed on outliers or opportunity areas. + Present key performance metrics to Partner stakeholders. + Comply with federal and state regulations and company policies, procedures, and processes. **Why Community?** At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here. Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.