**Work Shift:** Please see job description for details. **Time Type:** Full time **Department:** CC407140 Fiscal Administration **Summary:** Monday - Friday — On-Site The Director of Professional Billing is responsible for the effective and efficient billing and collections of patient accounts. Works with senior management to ensure the Patient Accounts strategy, policies and procedures support the organization's strategy and business objectives. Develops Patient Accounts budget for the department. Serves as the regulatory and statutory expert for the department. System level support role. **Additional Information:** **Monday - Friday — On-Site** \#AC2024 **Required Education:** Bachelors Degree or Equivalent Experience **Recommended Education:** Master's Degree **Required Work Experience:** Related Field - 7 years with 5 years of leadership experience **Recommended Work Experience:** Administrative Support - Direct_Epic experience **Required Certifications:** **Recommended Certifications:** **Description** 1. Develops strategic plans, goals and outcomes for Patient Accounts department. 2. Functions as the expert in statutory and regulatory requirements. 3. Identifies key performance indicators and ensures indicators are monitored. Identifies when deviations occur from the desired outcome and resolves the issue. 4. Ensures the development, implementation, enhancement, and maintenance of the software and systems that are critical to Patient Accounts. 5. Leads and supports quality improvement processes that include goals and performance targets. 6. Prepares, justifies and administers departmental and program budgets. 7. Responsible for achieving target collections keeping over 90 accounts within target calculations. 8. Full personnel authority including hiring, terminations, coaching, counseling, evaluating and training. 9. Performs other duties as assigned. Arkansas Children’s (https://www.archildrens.org/about-us) is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action. Arkansas Children’s Hospital has received Magnet Status (https://www.archildrens.org/about-us/magnet-recognition) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report (https://www.archildrens.org/about-us/awards-and-recognition) for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest (https://www.archildrens.org/locations/arkansas-childrens-nw) provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state. _“Arkansas Children’s is a place of hope and comfort for children and parents. When you are at children’s, you are part of an elite team united with a common goal of saving children and making their lives better.”_ Michael – Business Operations Manager “Arkansas Children’s Hospital is a prestigious institution that cares for children.” Linda – Information Systems Analyst “We are an organization of care, love, and hope while we champion children.” Angela – Parking and Fleet Coordinator “Care, love, and hope for children!” Kathy – Administrative Assistant “When I think of my time here at Arkansas Children’s Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!” Nick – Supply Assistant Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.