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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex. 

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization.  EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

American Express is on a multi-year journey to enhance our focus on Privacy compliance as well as Customer data handling and transparency.  As part of this journey, EDGP is establishing a global, enterprise Privacy center of excellence.  The Director, Privacy Program will lead the charge on helping to define the structure and roadmap for this new Privacy COE, ensuring that project scope, deliverables, and resources are well defined, that risk is identified and mitigated, and that change impacts are being addressed.

Primary Responsibilities

Create a comprehensive Privacy program management framework that supports coordination and clear tracking among workstreams, key activities and milestones.  Utilize the framework to establish a clear 3-year Privacy plan and roadmap, with emphasis and urgency on year one milestones.
Collaborate and engage with diverse set of stakeholders to spearhead Privacy workstreams and programs (likely partners will be workstream leads across the enterprise data team, International Privacy COE, technology, general counsel office, control management, federated data offices, and critical colleagues from support functions) Track progress against key program milestones and risks including creation of presentation views for executive review.  Facilitate communication between project teams, ensuring alignment with organizational objectives. Communicate scope change, resourcing, and financial implications to senior
management in a clear and timely manner. Establish key performance indicators (KPIs) for project success and monitor their
achievement. Maintain positive demeanor and “can do” attitude.

 

Qualification Requirements:

Has demonstrated ability to lead discussions on project plans to ensure various stakeholders understand tradeoffs and approval process. Instinctive project management acumen: attention to detail along with ability to keep the big picture in perspective, both proactive and adaptable, ready, and willing to handle challenges. Strong relationship leadership with a track record of positively collaborating, influencing, and extensively coordinating with internal and external partners, including senior leaders. Exceptional communication skills to synthesize key messages, prepare impactful materials, and tailor appropriately for the audience. Ability to create decks and materials to communicate at senior levels concisely, clearly, and consistently Proven ability to manage multiple demands successfully within a matrixed organization. Team player comfortable working collaboratively to resolve challenges in a demanding environment. Track record of creating and leading strong cross-functional teams. Enjoys solving large and complicated problems. 8+ years of experience with significant project management experience required. Bachelor's degree in Business, Management, or a related field.

Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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