Raleigh, NC
1 day ago
Director-Regional

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Regional Directors do?The responsibility of this role is to provide operational  excellence within the assigned region. The Regional Director drives change management plans, develops strategies and deploys tactics to attain short-term and long-term financial and mission-critical operational goals .
Through their leadership, the Regional Director is responsible for achieving Rentokil North America’s (RNA) Company goals and revenue growth, employee relations, business trends, and ensuring that company policies and standards are being met by each branch.Responsibilities include but are not limited to the following:

Oversee net APBITA across branches and sales and  service operations to ensure achievement of revenue and profit plans

Monitor progress against district and region revenue objectives 

Oversee development of General Managers through talent assessment and development 

Monitor and actively coach all levels of district colleagues 

Manage recruiting  efforts, interviewing, candidates  hiring and onboarding to ensure appropriate staffing levels and a talented bench strength 

Oversee relationship with all residential clients 

Oversee end-to-end relationship with specific commercial clients 

Resolve clients disputes, complaints, and  handle outstanding claims

Ensure company programs and initiatives are delivered with excellence across branches 

Follow all established standard operating procedures (SOPs) within the business and hold colleagues accountable to the same standards 

Lead and drive organisation values through quality of service, relationships and teamwork

Orchestrate joint team meetings to build camaraderie and share best practices 

Understand Rentokil’s and Terminix processes, including roadmap for safety/structure/service offerings

Leverage new evaluation criteria for colleague performance

Oversee multi-branch P&L and sales /and service operations to ensure achievement of revenue & profit plans

Establish tracking forums to assess progress against branch/region revenue objectives & influence sales / service activity and execution

Enable ongoing development of BMs via effective evaluations, coaching, goal-setting, and cross-region knowledge sharing

Invest in branch-level staff development by modelling effective ride-a-longs, audits, skip-level conversations, annual reviews, improvement plans, etc. skip-level conversations, annual reviews, improvement plans, etc.

Oversee multi-branch recruiting ,interviewing ,hiring to ensure appropriate staffing levels and a talented bench

Nurture a high performing culture through actions, accountability and feedback

Champion change through the “Heart, Head and Hands” methodology  

Serve as steward of  Rentokil and Terminix business model to ensure company programs and initiatives are delivered with excellence at the branch level

What do you need?Bachelor’s Degree or equivalent in Business Management related subject  8+ years of field services management experience required, or an equivalent combination of education and experienceMaster’s Degree preferredAlternatively, military ranking of O5Business operations experienceMaster’s degree preferredSkill in managing and leading assigned projects - understanding of project managementMaintains relevant licences as required by federal, state or local regulations for termite/pest control and any other business unit products and servicesMaintains a valid driver’s licenceKnowledge of laws, regulations, methods, and techniques in the area of specialty.Position may require frequent overnight travel

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Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.


Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

Multiple avenues to grow your career

Training and development programs available

Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1


Savings and Retirement

401(k) retirement plan with company-matching contributions 

 
Work-Life Balance

Vacation days & sick days

Company-paid holidays & floating holidays

A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

Know Your Rights - Workplace Discrimination is Illegal

Pay Transparency - Nondiscrimination Provision

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