Job Title

Director/Senior Director - Risk & Compliance Lead

Job Description Summary

The Risk and Compliance Lead for the account will hold a key leadership role within the account structure being part of the leadership team and helping drive the account forward strategically within this sphere of operation. Primarily focused on risk management and adherence to the risk requirements of SCB this role requires a self-starter who can interpret requirements to develop controls and training methods to ensure outcomes are met.

Strong interpersonal skills are a must as interactions with at all levels of the organisation will be part of the day-to-day deliverables, this will include interactions with the client at a senior level and also being able to hold training sessions with the operations team. A key requirement will be able to think of new ways of delivering outcomes and challenging the status quo to constantly innovate, ensuring we are not standing still.

This is a role will suit someone who is comfortable with change and is happy to develop programmes and material as the needs of the client and C&W develop over time.

This role can be based in Singapore, Philippines or Hong Kong.

Job Description

To act as account single point of contact for both SCB Risk programme and the C&W Compliance and Assurance activity.

To co-ordinate the C&W Internal Audit schedule and perform these internal audits across all countries. Work with the Account leadership to decide on the frequency of the reviews and to provide feedback and recommendations to the regional management team.

Liaise with the operational teams in each country to track and update the country Assurance Plans and SCB Risk actions.

To provide monthly and quarterly updates on Risk and Compliance for the leadership team advising:

upcoming reviews, completed reviews, action plans advising of any consistencies in gaps, non-compliances, challenges.

To escalate gaps/non compliances where required.

To track any policy changes within C&W and log any revisions to the existing processes.

Be responsible for collating new processes, ensuring these are uploaded correctly into the system, numbered and communicated with the account team – Act in the Administrator role for the

Quality Management system to ensure independence from the Operations team per QMS9001 standard.

On behalf of C&W maintain the SCB risk programme ensuring monthly updates are completed in a timely manner.

To co-ordinate risk reviews with workstream owners as and when required

Take on ad-hoc duties in support of the account as and when needed

Qualifications & Requirements:

Degree and or Masters; Any (preferred FM or general management qualification)  

5 to 10 yrs in general management and/or functional leadership position with at least 3 yrs at senior level delivering services in an FM arena

Have worked in a risk / compliance capacity and be able to demonstrate programme management experience to ensure dispersed teams are delivering to outcomes

Leadership Requirements:

Thinks strategically - ability to bring together seemingly disparate ideas, areas, products, etc to create new solutions 

Leads by example with a strong sense of ownership for all account specific processes, demonstrating sound business judgment and business ethics

Global fluency - ability to create international team spirit and to enhance diversity 

Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals  

Team building - ability to promote collaboration and cross-cultural cooperation 

Develops employees - ability to foster the long-term learning or development of others with an appropriate level of need analysis and other thought or effort

Leads and engages others - demonstrates leadership by giving positive example and drives engagement by creating opportunities for growth

Demonstrates integrity - acts consistent with what he/she says and believes in line with ethical standards

Shows respect for others - ability to understand, value and navigate different perspectives and modify own views   

Communicates and influences - ability to convince, influence or persuade others to gain support for own agenda across the organisation

Customer focussed – develop strong customer relationships by listening to and satisfying customer needs

Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges 

Analytical thinker - ability to analyse complex problems and provide simplified solutions for fast and effective decisions

Demonstrates professional ability to share proven professional experience effectively with others

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from:

Being part of a growing global company;

Career development and a promote from within culture;

An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.