Support Center - Irving

The Director – Strategy and Project Management is responsible for developing Strategic Planning and Project Management initiatives across the organization. This position will develop and analyze key strategic business priorities and own driving operational excellence across the organization. This position will ensure consistent and efficient execution of company initiatives that are critical to the delivery of Michaels strategic projects and programs.

Corporate Strategy:

Drive Michaels strategic planning process and cadence cross functionallySupport the development of Corporate Strategy materials for executive leadership, Board of Directors, etc.Understand and stay current on industry trends and the competitive landscapeIdentify and drive key strategic projects and orchestrate workstreams cross functionallyDevelop deep business knowledge, experiences, and subject matter expertise from Michaels and the industry to develop insightsPartner with business leaders to develop and implement growth programs and strategic initiatives, with a specific focus on innovationEstablish long range and annual planning processes and success metrics

Project Management

Support the leadership of our Strategic Project Management ProcessWork closely with stakeholders and partners to develop, track, analyze and publish project and financial reports, scorecards and performance trends.Lead Monthly strategic initiative review meetings with key stakeholders and executive leadershipDevelop standards and best practices including training, templates, strategies.Define and maintain effective methodologies, guidelines and standards aimed at driving successful outcomes across projects, resulting in defined metrics being achieved or exceeded and aligned with organizational goals and strategiesFacilitate and govern changes in priority and demand with changes in strategy and demand as business needs change and evolve.Execute demand and capacity management activities, assessing existing capacity and adjusting resources and priorities, timelines and metrics to align with strategic and organizational demands.Leverage results to drive continuous improvement and results across the Strategy and Project Management teamBuild strategic relationships across relevant business functions and teams in order to drive alignment, resolve conflicts and mitigate competing priorities.

Team Building:

Build effective project teams that create and generate a positive environment. Promote the success of others and constructively resolves disagreements as needed on projects.Provide mentoring, coaching and development as needed for Project Leads and Business PartnersOther duties as assigned

Minimum Education

Bachelor’s Degree

Minimum Special Certifications or technical skills

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)Experienced in project management toolsExperienced in SharePoint

Minimum Type of experience the job requires

7+ years of Strategy consulting or 10+ years of corporate Strategy & project management experience

Other

Strong financial/business modeling and analysis skillsAbility to manage multiple simultaneous high-priority projects (including project management of cross-functional teams)Track record of strategic thinking and proven thought leadershipAbility to convert high-level business objectives into concrete action plans and analytical tasksDemonstrated ability to develop, execute, manage and influence negotiation strategiesExecutive presence to influence Executive Level Decision-Makers Able to manage complex relationships with a variety of stakeholders and partners with a high degree of influence and persuasionOperates successfully within a team/matrix organization to achieve desired outcomes.Strong time management skills to adapt successfully to agility needs in workload.Ability to take projects and processes, break them down into clear and simple flow charts, calendars and communication.Demonstrated abilities to enact and drive change.

Preferref Education

MBA

Preferred Special Certifications or technical skills

PMI certification preferred

Preferred Type of experience the job requires

10+ year’s progressive work experience, within a retail or consulting environment strongly preferredChange leadership experience a plus

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. In addition, we offer a hybrid work schedule for our Support Center Team Members. 

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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