Director - Technical Product Management
CVS Health
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
**Position Summary**
We are seeking a dynamic and innovative **Director of Technical Product Management** to lead our RX Modernization Program. This role is critical in transforming pharmacy management systems by delivering scalable, customer-centric, and innovative solutions using cloud-native architecture, microservices, and AI-driven technologies.
As a leader in this program, you will focus on **building and empowering high-performing teams** to deliver modernization goals in a fast-paced, agile environment. The ideal candidate thrives in ambiguity, makes quick decisions, and fosters a culture of continuous learning and improvement to drive innovation and operational excellence.
**Key Responsibilities:**
• **Build and Lead High-Performing Teams:**
Recruit, mentor, and inspire cross-functional product management teams, fostering a collaborative culture aligned with the RX Modernization vision.
• **Agile Product Leadership:**
Guide teams to thrive in a fast-paced, agile environment, ensuring quick and informed decision-making to drive rapid iterations and product improvements.
• **Strategic Vision:**
Define and execute the product roadmap for the RX Modernization Program, aligning with business objectives to deliver cutting-edge pharmacy management solutions.
• **Customer-Centric Design:**
Translate customer and colleague needs into actionable technical requirements, ensuring exceptional user experiences and improved Net Promoter Scores (NPS).
• **Technology Enablement:**
Leverage modern technologies like cloud computing, AI, and microservices to build scalable, reliable, and innovative products that meet future pharmacy needs.
• **Continuous Improvement:**
Foster a culture of feedback, learning, and iteration, leveraging data-driven insights to improve products and operational processes.
• **Operational Excellence:**
Collaborate with pharmacy operations and analytics teams to design intelligent workflows, optimize efficiencies, and deliver measurable business outcomes.
• **Stakeholder Management:**
Partner with senior executives, engineering, and business teams to communicate the product vision, progress, and outcomes effectively.
**Required Qualifications:**
+ 10+ years of experience in technical product management, with focus around building technical products and services.
+ 5+ years of experience working with Cloud computing technologies and Micro-services architectures.
+ 5+ years of experience in building and managing technical product teams.
+ 5+ years of experience with large-scale modernization programs in technical capacity.
**Preferred Skills:**
+ Experience in Pharmacy technology
+ Experience with DevOps, CI/CD pipeline, and cloud based delivery models
+ Deep knowledge in software development with AI/ML applications in workflow optimization, predictive analytics and operational efficiency
+ Strong decision making skills in ambiguous , fast moving environments
+ Strong analytical and problem solving skills
+ Master' degree in Data Science, Computer Science, or MBA
**Education:**
Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)
**Pay Range**
The typical pay range for this role is:
$144,200.00 - $288,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)
We anticipate the application window for this opening will close on: 02/14/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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