Principal Duties and Responsibilities:
The individual in this position works under the direction of the RN and/or Social Worker to complete referrals for post-acute services for patients, and assists with tasks that do not require a clinical license or degree. The individual’s responsibilities include the following activities:
a) arrange post-discharge services;
b) create and follow up on electronic referrals using the Tenet Case Management system;
c) review patient choice letters with patients/families for required signatures;
d) provide follow up Important Message to Medicare patients prior to discharge;
e) communicate with patients, families and other members of the care team;
f) complete tasks assigned by Case Manager and Social Work staff;
g) make copies, send faxes and complete phone calls;
h) complete process reviews or audits as requested; and
i) other duties as assigned.
Qualifications
Qualifications:
KNOWLEDGE, EXPERIENCE, AND OTHER JOB REQUIREMENTS:
1. EDUCATIONAL REQUIREMENTS: High School Diploma or equivalent. Bachelor Level Education preferred. Able to read, write and speak English.
2. PHYSICAL REQUIREMENTS: Physical health sufficient to meet the ergonomic standards and demands of the position and its location.
3. INTERPERSONAL RELATIONSHIPS: Communicates effectively with patients, families, visitors, co-workers, physicians, and other employees. Coordinates services with other disciplines and offices, both internally and externally, providing information in a timely, accurate effective manner.
4. 4 years healthcare experience in an acute care facility or other healthcare setting.
5. Customer Service experience required.
6. Basic computer skills, experience with Word, MediTech and Midas preferred.
7. Medical Terminology preferred.
SUPERVISORY RESPONSIBILITIES:
None practice or policy; CPR.
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
Description
MetroWest Medical Center is the largest community health care system between Worcester and Boston. MetroWest Medical Center is committed to providing high quality, comprehensive care, at a location close to home. The 307-bed regional healthcare system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center. MetroWest Medical Center has been named to the 2019 America’s 100 Best Hospitals List by Healthgrades.
General Summary: Responsible for all discharge plan executions prepared and documented by the case manager.
Onboarding Process: Please be advised that candidates must successfully complete a background check and pre-employment health screening which includes a drug screen.
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