Work Shift:

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Position Overview:

SUMMARY (Basic Purpose of the Job)Performs dispatching activities related to the transportation activities of Capital Health PACE.Maintains the schedule and communication with drivers, supervisor or manager, and maintenancepersonnel. Reroutes the bus routes and driver assignments as needed to meet door-to-doortransportation needs of the Capital Health PACE programs participants.MINIMUM REQUIREMENTSEducation: High school diploma or GED. Associate's degree preferred. CDLLicense with passenger endorsement required.Experience: One year of dispatching experience. Previous healthcareexperience preferred.Other Credentials:Knowledge and Skills: Excellent customer service skills. Possesses a friendly demeanor.Special Training: Excellent computer skills.Mental, Behavioral andEmotional Abilities: Works well under pressure. Can perform multiple duties at once.Usual Work Day:Reporting RelationshipsDoes this position formally supervise employees? NoESSENTIAL FUNCTIONS• Ensures safe and timely transportation of Capital Health PACE program participantsand performs dispatching activities to the department.• Oversees daily transportation operations, scheduling, and communication with thedrivers, transportation coordinator, center manager, and scheduler.• Organizes and schedules daily delivery of home delivered meals, durable medicalequipment, supplies, and needs from the pharmacy.• Assists department leader in organizing the scheduling of regular routes, participant off-site appointments, and trips.• Distributes in a timely manner to the center the following day work schedules for eachdriver.• Reroutes busses and driver assignments to meet the door-to-door transportation needsof the participants.• Informs the department leader immediately of any delays in the schedule or unusualoccurrences.• Participates in and supports quality improvement initiatives.• Acts as a backup driver if needed and maintain the transportation software program.• Performs other duties as assigned.PHYSICAL DEMANDS AND WORK ENVIRONMENTFrequent physical demands include Sitting, Wrist position deviation, Pinching/fine motoractivities, Keyboard use/repetitive motionOccasional physical demands include Standing, Walking, Reaching forwardContinuous physical demands include:Lifting Floor to Waist 10 lbs. Lifting Waist Level and Above 10 lbs.Sensory Requirements include Accurate Near Vision, Accurate Far Vision, Accurate ColorDiscrimination, Accurate Depth Perception, Accurate HearingAnticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens,Chemical, Airborne Communicable Disease, Extreme Temperatures, Radiation, UnevenSurfaces or Elevations, Extreme Noise Levels, Dust/Particulate Matte

Offers are contingent upon successful completion of our onboarding process and pre-employment physical.  Capital Health will require all applicants (including contractors, travelers and consultants) to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.

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