Cochranton, Pennsylvania, USA
129 days ago
Dispatcher

Miller Brothers Staffing is actively seeking a Dispatcher for one of our local customers. 

Shift: 1st - 8:30am - 4:30pm

Pay - $15 an hour 

General Accountabilities:

Answering phones and effectively communicating with customers to address their inquiries and service requests. Entering all service calls and relevant information into our dispatching software system. Dispatching tow truck drivers to specific work locations based on customer needs and predetermined job roles. Communicating with customers and insurance companies regarding release documents, payments, and other related matters. Receiving and processing credit card information as necessary for payments. Releasing impounded property and vehicles in accordance with company procedures. Maintaining accurate records of all dispatch activities as required. Job Qualifications: Experience: A minimum of a few months to one year of relevant experience in a similar role is preferred. Subject to background check Skills: Excellent verbal and written communication skills. Strong ability in active listening to understand customer needs and concerns. Effective coordination skills to manage multiple tasks and dispatch drivers efficiently. Proficiency in monitoring ongoing activities and adjusting plans as needed. Active learning mindset to quickly grasp new processes and technologies. Solid record-keeping abilities to maintain accurate documentation. Strong problem-solving skills to address challenges effectively. Effective time management skills to prioritize tasks and meet deadlines.
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