**Overview** **PAY** $22.00 Per Hour The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit 2024-Recruitment-Staff-Mgmt-11.6.23.pdf (abm.com) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf) **POSITION RESPONSIBILITIES** + Provides assistance, information and customer service as requested. + Schedules and dispatches employees, crews/teams, or equipment to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements + Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc. + Confers with supervising personnel to address questions, problems, and requests for service or equipment. + Monitors personnel and/or equipment locations and utilization to coordinate service to achieve optimal efficiency; ensures timely and efficient movement of resources + Oversees all communications within specifically assigned areas. + Strictly adheres to all safety and regulatory compliance procedures. + Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. + Assigns individuals and teams to tasks and locations. + Coordinates resources according to customer requests and general job demands. + Communicates assignments to employees and enters assignment data in computer database. + Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress. + Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities + Performs other duties as assigned or requested. **KNOWLEDGE, SKILLS & ABILITIES** + Two to three (2-3) years experience as a dispatcher. + Proven customer service experience. + Good communication skills both written and verbal. + Knowledge of MS Office including outlook, word, excel and powerpoint. REQNUMBER: 96496 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.