Our family of companies is a leading national telecommunications and broadband service provider that offers full value chain communications services and solutions to its customers across the US, from project management, engineering, and construction to drops, fulfilment and door-to-door sales in over 40 states. We pride ourselves on being a trusted business partner for its customers in the broadband and communications sector, providing solutions that exceed their expectations.
We are seeking a Dispatcher to join our team in our Tampa, FL office. In this role, you will assist with the dispatching of technicians as well as the administrative, communication and customer support for office operations.
Please note: Hours for this position are Tuesday through Saturday from 9:30am - 6:00pm (Saturdays can be worked remotely).
Why TAK?
Full TimePaid WeeklyCompensation: $18 per hourFull Benefits Package (Medical, Dental & Vision)Paid Time Off401(k) with Company Match!25K Company Paid Life InsuranceIndependent Work & Team CollaborationCareer Development & Advancement Opportunities!The Role
Completes work ordersSchedules appointmentsAnswers and returns customer callsResponds to customer complaintsCommunicates with internal and external customers to resolve problems, request services and/or equipmentOrganizes office operations and proceduresPrepares and reviews current and next day work, assigning work/calls to team members, as neededAccurately, effectively, and professionally communicates through e-mail and phone callsActs as back up support for members of the teamOther duties as assigned Requirements 1+ year(s) prior dispatching experience preferredBroad knowledge of relevant administrative skills requiredStrong data entry and typing skills a plusDetail orientedGeneral computer knowledge including Microsoft Office and Google SuiteAbility to learn and utilize role specific equipment and softwareExcellent organizational skills and attention to detailExcellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent time management skills with a proven ability to meet deadlinesAbility to work independentlyAbility to sit for prolonged periods at a desk and working on a computer while utilizing a phoneMust maintain confidentiality as may be required in the normal course of position performanceValid and current IdentificationPassing of all pre-employment requirements (MVR, Background Check, Drug Screen)
Equal Employment Opportunity (EEO) Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary Description $18 per hour