**Work Shift:** Night Shift **Time Type:** Full time **Department:** CC014051 Angel One Aviation **Summary:** Angel One Transport, Full Time, 6:45p-7:15a (Previous dispatch or first responder experience preferred) The Dispatcher receives and coordinates all ground and air medical communications involving medical transports into AC. It is essential that the Angel One Communications Center be organized in order to provide prompt and efficient flow of information to all aspects of transport. **Additional Information:** \#AC2025 **Required Education:** **Recommended Education:** High school diploma or general education degree (GED) **Required Work Experience:** Related Field - 2 years of experience **Recommended Work Experience:** Transport - 2 years of experience **Required Certifications:** Transport - EMT - Basic must be obtained within 2 years of date of hire or eligibility - Arkansas Children's Hospital, Transport - EMT - Basic - National - Arkansas Children's Hospital **Recommended Certifications:** International Association of Medical Transport Communications Specialist - IAMTCS **Description** 1. Maintains overall situational awareness during transports communicating information between all parties. 2. Acts as a liaison between the medical, aviation, and ground components to ensure safe decision making during transport. 3. Accurately completes all documentation and ensures its accuracy throughout the transport. 4. Promptly and professionally answers all telephone and radio traffic. 5. Accurately relays information from a referring physician/staff member to AC staff. Regularly updates the referring facility of the estimated time of arrival (ETA) and potential delays. 6. Communicates with the referring facility to provide arrival times, coordination of ground transportation as needed, and to request all admissions information. 7. Performs administrative duties such as maintaining petty cash records, update department team schedules and maintains daily schedules for transport team, ICU physicians and on call staff. 8. Maintains a working knowledge of aviation as it relates to medical transport including airports, weather, and navigational concepts, road conditions, possible traffic delays, and approaching severe weather. 9. Monitors airspace in and around AC to provide a safe environment and coordinates all departures and arrivals including visiting aircraft. Relays aircraft status to all inbound/outbound aircraft to ensure situational awareness. 10. Relays information concerning NOTAMS and PIREPS which are received into the Communication Center. 11. Coordinates the use of fixed wing aircraft by Angel One team members. Coordinates all ground ambulance transportation needed between the airport and the referring facility. 12. Performs other duties as assisgned. Arkansas Children’s (https://www.archildrens.org/about-us) is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action. Arkansas Children’s Hospital has received Magnet Status (https://www.archildrens.org/about-us/magnet-recognition) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report (https://www.archildrens.org/about-us/awards-and-recognition) for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest (https://www.archildrens.org/locations/arkansas-childrens-nw) provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state. _“Arkansas Children’s is a place of hope and comfort for children and parents. When you are at children’s, you are part of an elite team united with a common goal of saving children and making their lives better.”_ Michael – Business Operations Manager “Arkansas Children’s Hospital is a prestigious institution that cares for children.” Linda – Information Systems Analyst “We are an organization of care, love, and hope while we champion children.” Angela – Parking and Fleet Coordinator “Care, love, and hope for children!” Kathy – Administrative Assistant “When I think of my time here at Arkansas Children’s Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!” Nick – Supply Assistant Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.