Dispatcher
Stephens & Smith Construction
Job Summary:
We are seeking a highly organized and detail-oriented Dispatcher to manage daily scheduling and communication with drivers, ensure accurate billing processes, and maintain data integrity for reporting. The ideal candidate will excel in multitasking, problem-solving, and providing excellent customer service in a fast-paced environment.
Responsibilities
Daily
+ Communicate with drivers to assign and manage daily tasks.
+ Address and resolve scheduling conflicts or issues promptly.
+ Collaborate with project managers and external clients to determine hauling requirements and optimize scheduling.
Weekly
+ Verify and ensure accurate entry of billing information, confirming that all boom jobs are recorded.
+ Import dump truck billing into the Foundations system and process external client billing.
+ Enter and verify pump truck billing, ensuring accuracy for Lincoln and Omaha locations.
+ Import billing data for hook and semi trucks and process external client billing for both locations.
+ Update Fleetmatics with billing rates, job details, client entries, and payment information.
+ Collaborate with accounts payable to verify vendor billing accuracy for material pickups.
Monthly
+ Conduct audits to ensure accurate data recording for each department.
+ Generate detailed reports on truck usage and departmental activity, sharing findings with relevant department heads.
Skills & Qualifications
+ Communication Skills: Excellent verbal and written communication skills for effective interaction with drivers, clients, and project managers.
+ Organizational Skills: Strong ability to prioritize, multitask, and manage multiple projects efficiently.
+ Problem-Solving: Capable of identifying and addressing operational challenges and scheduling conflicts.
+ Attention to Detail: Exceptional accuracy in data entry, billing, and reporting.
+ Work Under Pressure: Demonstrated ability to thrive in a fast-paced environment with shifting priorities.
+ Customer Service: Professional and courteous communication with clients and team members.
+ Basic Accounting Skills: Proficiency in basic accounting processes to ensure billing accuracy for internal and external clients.
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