El Paso, TX, 79995, USA
8 days ago
Dispatcher
Job Description Pinnacle’s promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence General Responsibilities Managing a team to ensure timely and cost-effective deliveries. Shift: 8a-4:30p Mountain Time Key Duties & Responsibilities A. Operational Functions: + Managing a dispatch team that schedules and coordinates deliveries and pick-ups + Coordinating the schedule of a shipping company or a group of drivers. + Ensuring that data related to deliveries and shipments of freight are entered timely into tracking software. + Managing customer service satisfaction by providing updates on ETA and location of drivers. + Obtaining back-haul freight and dispatching OTR drivers. + Directing inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management. + Negotiating and arranging transport of goods with shipping or freight companies. + Advising clients on transportation and payment methods. + Determining method of shipment and preparing bills of lading, invoices, and other shipping documents. + Tracking delivery progress of shipments. + Managing the zoning of driver dispatches to ensure they are cost effective routes. . Administrative Functions: + Keeping records of all goods shipped, received, and stored. + Managing and tracking detention times accurately per shipment. Benefits: + Dental insurance + Health insurance + Vision insurance Requirements Minimum Requirements: + High school diploma or GED (General Education Diploma) equivalency + Basic computer skills + Detail oriented + Thrive in a fast-paced environment + Excel both as an individual and in a team environment. + Excellent communication skills – written and verbal + Professional, driven and results oriented + LTL, Local , and Linehaul Knowledge + Excellent time management + Deadline driven thorough knowledge of the LTL and Linehaul + Works well with team and alone + Strong Knowledge of the roadways throughout the immediate area. Disclaimer Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at-will rights at any time. Education: + High school or equivalent (Required) Experience: + Dispatching: 2 years (Required) + Data entry: 1 year (Required) + Microsoft Excel: 1 year (Required) + Warehouse: 2 years (Required) + Customer service: 2 years (Required) Ability to Relocate: + El Paso, TX 79936: Relocate before starting work (Required) Work Location: In person
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