Dispatcher Department: Coach & Tour Location: New Britain, CT START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3318828&source=3318828-CJB-0) DATTCO has a full-time opening for a Dispatcher in our Coach & Tour Division. DATTCO was founded in 1924 and entered the motor coach charter business in 1964 with the New York World-s Fair. DATTCO is now New England-s largest private passenger transportation company. Our Coach & Tour Group operates 200vehicles and drives 6 million miles annually. Learn more about us at www.dattco.com. DATTCO Offers: + Family-oriented culture & team environment + Promotion opportunities - we promote from within + Medical & dental insurance + Life insurance + Flexible spending account + 401k plan with company match + Paid time off + Employee referral bonuses. Primary Responsibilities: + Work with supervisors to ensure on-time departure of all vehicles + Check-in drivers as they report to work including reviewing uniforms and providing work tickets + Providing information regarding Coach & Tour Division operations to customers and other staff + Utilizing GPS and dispatching software to monitor operations of routes for accuracy + Working with drivers and other staff to address service issues/failures in a timely manner + Review driver itineraries for accuracy and address driver questions/concerns promptly Minimum Requirements: + Open availability to work mornings, nights, weekends and holidays, as required. + High school degree or equivalent + Bus operations experience preferred + Well-developed planning and organizational skills + Ability to handle multiple tasks simultaneously in a fast-paced environment + Detail oriented and customer focused + Proactive mentality towards problem solving + Strong phone and verbal communication skills along with active listening + Adaptability to different personality types + Ability to work with computer systems and follow specific business rules for data entry + Proficient in Microsoft Office (primarily Word, Excel and Outlook) + Ability to use internet or other tools to research trip and destination information + Ability to adapt to changing requirements at a moment-s notice + Must be able to work in a team environment In compliance with Federal, State, and local employment laws, qualified applicants are considered for all positions without regard to veteran status or non-job related disability. START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3318828&source=3318828-CJB-0)