Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Dispatcher - Boston, MA

The Opportunity:

The Driver Dispatcher position will be responsible for scheduling and dispatching drivers for routes to deliver products to our customer locations.

How you will impact Smurfit Westrock Packaging Solutions:

Receive order requests from branch staff.Plan and map routes for driversSchedule deliveries to maximize efficiency and meet delivery deadlines.Utilize computer-aided dispatch system to contact drivers and plan/adjust routes.Maintain required reports and compliance with DOT regulations.Receive and respond to calls for assistance from drivers.Provide outstanding customer service during delivery and pick-up operations.Follow all safety rules for equipment, material handling and transport as required by DOT, OSHA, and Victory safety program.Communicate effectively with operations staff about customer concerns and inventory issues.Coordinate last-minute or unscheduled deliveries to meet customer needs.Assist MSSM and GM with assigned Safety Associate tasks.Assist MSSM with entering reports into BGSConduct Safety Meetings routinely Other duties as assigned.

 

What you need to succeed:

High school diploma or equivalentTwo or more years of transportation industry dispatch preferred with knowledge of DOT policies and practices.One or more years’ experience as a truck driver preferred.General fluency in English required, verbal and written.Must have strong verbal presentation skills Must have strong computer skills in Outlook, Microsoft Word, Excel, and Power Point.5% Travel

 

 

Physical Requirements

 

Position requires regular keyboarding, sitting, standing, and walking. Work is performed in both an office environment and warehouse floor where incumbent may be exposed to environmental noises and hazards.Use of proper personal protection equipment is required depending on the location and potential hazards including safety shoes, safety vest, bump cap, gloves, hearing protection, safety glasses, and respiratory protection.

 

 

 

 

 

 

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.