Description We are in search of a Dispatcher to join our team in North Canton, Ohio. As a Dispatcher, you will be key in planning and dispatching shipments, maintaining strong relationships with drivers, owner operators, and customers, and conducting job costing and pricing analysis. This role offers a short term contract employment opportunity in the industry. Responsibilities • Strategically plan shipments based on specific geographic location, load dates, delivery dates, and revenue per mile • Assign drivers to shipments considering factors such as origin and destination, shipment weight, and customer requirements • Keep track of drivers for subsequent assignments and monitor for any deviation from planned shipment size and expected delivery time • Foster a positive work environment by building relationships with drivers, contributing to overall retention of the driver workforce • Coordinate with move coordinators, sales team, and other dispatchers to expedite or locate missing, misrouted, or delayed shipments • Optimize routes for best use of time, fuel, and driver efficiency, possibly involving back haul coordination for optimal utilization • Enhance the effectiveness and efficiency of driver training and paperwork through improvements, coordination, and communication between drivers and business functions • Communicate with customers to confirm pack, load, and delivery dates, and look for inconsistencies • Update customers and operating system with load information • Collaborate with the repair and maintenance team to address issues • Conduct job costing analysis, prepare invoices, and perform billing inquiry and research • Keep accurate data of rates and tariffs for each account • Assist in Accounts Receivable functions. Requirements • Proficiency in answering inbound calls in a prompt and detail oriented manner. • Experience with billing functions and understanding of basic accounting principles. • Excellent communication skills, both verbal and written. • Ability to track shipments, providing timely updates and resolving any related issues. • Prior experience in dispatching, ideally within a logistics or transportation environment. • Strong customer service skills with a focus on delivering high-quality service. • Proficiency in Microsoft Excel for data management and analysis purposes. • Experience in data entry, with emphasis on speed and accuracy. • Ability to effectively communicate with customers, addressing queries, and resolving complaints. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .